From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 23046 invoked by alias); 17 Jul 2010 00:08:20 -0000 Received: (qmail 23011 invoked by uid 22791); 17 Jul 2010 00:08:11 -0000 X-Spam-Check-By: sourceware.org Received: from pool-173-76-48-4.bstnma.east.verizon.net (HELO cgf.cx) (173.76.48.4) by sourceware.org (qpsmtpd/0.83/v0.83-20-g38e4449) with ESMTP; Sat, 17 Jul 2010 00:08:07 +0000 Received: from ednor.cgf.cx (ednor.casa.cgf.cx [192.168.187.5]) by cgf.cx (Postfix) with ESMTP id 5F5EE13C068 for ; Fri, 16 Jul 2010 20:08:05 -0400 (EDT) Received: by ednor.cgf.cx (Postfix, from userid 201) id 594222B352; Fri, 16 Jul 2010 20:08:05 -0400 (EDT) Date: Sat, 17 Jul 2010 00:08:00 -0000 From: Christopher Faylor To: cygwin-talk@cygwin.com Subject: Re: Resizing problem Message-ID: <20100717000805.GD32291@ednor.casa.cgf.cx> Reply-To: cygwin-talk@cygwin.com Mail-Followup-To: cygwin-talk@cygwin.com References: <4C40638C.10208@dronecode.org.uk> <20100716160022.GA30933@ednor.casa.cgf.cx> <270AA78168E41541833C52448F4F34AD2414613C@VHAISHMSGJ2.vha.med.va.gov> MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <270AA78168E41541833C52448F4F34AD2414613C@VHAISHMSGJ2.vha.med.va.gov> User-Agent: Mutt/1.5.20 (2009-06-14) Mailing-List: contact cygwin-talk-help@cygwin.com; run by ezmlm Precedence: bulk List-Id: List-Subscribe: List-Post: List-Help: , Sender: cygwin-talk-owner@cygwin.com Reply-To: The Vulgar and Unprofessional Cygwin-Talk List Mail-Followup-To: cygwin-talk@cygwin.com X-SW-Source: 2010-q3/txt/msg00002.txt.bz2 On Fri, Jul 16, 2010 at 05:34:14PM -0500, Timares, Brian (EDS/HP) wrote: >Christopher Faylor >>On Fri, Jul 16, 2010 at 04:39:58PM +0100, Andy Koppe wrote: >>>On 16 July 2010 15:39, Olwe Melwasul wrote: >>>> On Fri, Jul 16, 2010 at 8:50 AM, Jon TURNEY wrote: >[something] > >>>>And my feelings would either be bolstered by people like Ken Brown who >>>>answered these initial questions promptly and accurately with patience, >>>>or trampled rudely and brusquely as is Jon Turney's habit. > >>Big ditto. And, I will once again offer my usual pragmatic observation >>that going personal in a response is not going to have any positive >>effect on your prospects of additional support from the object of your >>diatribe. >> >>We are giving you stuff for free, including mailing list support. If >>you don't like the type of support you receive then you *can* send >>email to a mailing list expressing your outrage but that is not likely >>to have any positive effect whatsoever beyond the temporary flush from >>expressing "righteous" indignation. > > >Here are some constructive suggestions for both "sides". > >First, adding rudeness to the mix is unlikely to help. The upset a >user feels, when applied to someone else, won't result in the solution >to what was the original issue. Of course, the rudeness felt by a user >when applied by someone more experienced also helps no one. Maybe you're one of those non-native-English-speakers but I can assure you that my message was not rude. It was just free advice on how to get help. >Second, when someone gets upset, there is typically a reason for it. Yes, I know. I get upset when people insult the valuable members of the Cygwin community who provide packages and help. I think that's a really good reason to get upset. I think it's particularly upsetting given that we suffered for years with no one to support Cygwin/X until Jon and Yaakov stepped up to shoulder that considerable burden, making cygwin/x considerably better than it had ever been before. I would hate for them to feel that an ungrateful end-user community made it not worth the effort. So, yeah. I get upset. cgf