Hi Ken,

Any actual label.pdf would contain the Ebay buyer's name and address, and my return address.  Is there a tool I can use to redact sensitive information in a PDF?

I am attaching two files: debug.txt is the output of adding `-debug all` to the convert command, and convert.exe.stackdump is a file that appears when I get the core dumped error message.

Maybe invoking Ghostscript directly will help narrow down the problem.  What's the equivalent gs command?

Thanks!
Emily


 On Tuesday, June 23, 2020, 5:15:04 AM PDT, Ken Brown <kbrown@cornell.edu> wrote: 
On 6/23/2020 7:27 AM, Ken Brown via Cygwin wrote:
> On 6/22/2020 9:37 PM, Emily via Cygwin wrote:
>> I use ImageMagick to convert and crop shipping labels from PDFs generated by 
>> Ebay.  On 6/8, this command worked:
>>
>> $ convert -density 300 -crop 1500x1200 label.pdf label.png
>> Aborted (core dumped)
>>
>>
>> The command still runs on PDFs that were not generated by Ebay, but I get the 
>> same error on old Ebay PDF files (from 6/8 and earlier) that previously 
>> converted and cropped without problems.
>>
>>
>> This is in my /var/log/setup.log:
>>
>> 2020/06/09 19:52:15   29 install libgs9                9.52-2
>> 2020/06/09 19:52:15   30   erase libgs9                9.27-2
>>
>>
>> Cropping in a separate step after converting to PNG still works:
>>
>> $ convert -density 300 label.pdf temp.png
>> $ convert -crop 1500x1200 temp.png label.png
>>
>>
>> But in case other ImageMagick functionality is also broken, this isn't a 
>> permanent solution.  I tried to downgrade libgs9, but 9.27 is no longer an 
>> option in setup, even after I added another mirror.
> 
> Please provide a sample label.pdf for which you're seeing this behavior.

You could also try adding the '-verbose' option to your command line to see if 
that gives a clue.


Ken