From: "Trenton D. Adams" <tadams@extremeeng.com>
To: "'Jonathan Larmour'" <jlarmour@redhat.com>
Cc: "'eCos Discussion'" <ecos-discuss@sourceware.cygnus.com>,
"'Paul Beskeen'" <paulb@redhat.com>
Subject: RE: [ECOS] CYG_TRACE thread safe?
Date: Fri, 20 Jul 2001 07:38:00 -0000 [thread overview]
Message-ID: <000501c11129$b66e5560$090110ac@TRENT> (raw)
In-Reply-To: <3B57D9DC.ABBD7D46@redhat.com>
>
> "Trenton D. Adams" wrote:
> >
> > > > Is there any way you can confirm this? Afterall,
> > > downloading over
> > > > serial really bytes. It takes forever.
> > >
> > > Sure, want a support contract? ;-)
> >
> > At roughly $1000 per hour, I don't think so! ;-)
>
> I feel I need to comment on this in case this impression sticks in
> people's
> minds.
>
> I don't know where you got that figure from, not least because the
> support
> is based on "incidents" not time. So if it takes us days to find and
fix
> problems for you, we'll do it! If someone at Red Hat told you this,
mail
> me
> off the list as they shouldn't have.
>
> As for the actual cost - it varies a lot depending on the target,
> whether
> there's any custom development required, etc.etc. I don't know if we
are
> able to provide any general guidelines publically here on the list.
> Paul?
>
I thought I seen it on your website. $40,000 for roughly 40 hours of
support or something like that. I could be wrong though, maybe it was
40 incidents.
next prev parent reply other threads:[~2001-07-20 7:38 UTC|newest]
Thread overview: 10+ messages / expand[flat|nested] mbox.gz Atom feed top
[not found] <3B4DB5A1.A79A47AA@redhat.com>
2001-07-12 7:41 ` Trenton D. Adams
2001-07-20 0:13 ` Jonathan Larmour
2001-07-20 7:38 ` Trenton D. Adams [this message]
2001-07-20 7:48 ` Jonathan Larmour
[not found] <3B4DB9D4.AA592D09@redhat.com>
2001-07-12 7:57 ` Trenton D. Adams
2001-07-12 0:51 rob.wj.jansen
2001-07-12 1:08 ` Jonathan Larmour
2001-07-12 7:31 ` Trenton D. Adams
-- strict thread matches above, loose matches on Subject: below --
2001-07-11 9:41 Trenton D. Adams
2001-07-11 14:26 ` Jonathan Larmour
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