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From: "Trenton D. Adams" <tadams@extremeeng.com>
To: "'Jonathan Larmour'" <jlarmour@redhat.com>
Cc: "'eCos Discussion'" <ecos-discuss@sourceware.cygnus.com>,
	"'Paul Beskeen'" <paulb@redhat.com>
Subject: RE: [ECOS] CYG_TRACE thread safe?
Date: Fri, 20 Jul 2001 07:38:00 -0000	[thread overview]
Message-ID: <000501c11129$b66e5560$090110ac@TRENT> (raw)
In-Reply-To: <3B57D9DC.ABBD7D46@redhat.com>

  > 
  > "Trenton D. Adams" wrote:
  > >
  > >   > > Is there any way you can confirm this?  Afterall,
  > >   > downloading over
  > >   > > serial really bytes.  It takes forever.
  > >   >
  > >   > Sure, want a support contract? ;-)
  > >
  > > At roughly $1000 per hour, I don't think so! ;-)
  > 
  > I feel I need to comment on this in case this impression sticks in
  > people's
  > minds.
  > 
  > I don't know where you got that figure from, not least because the
  > support
  > is based on "incidents" not time. So if it takes us days to find and
fix
  > problems for you, we'll do it! If someone at Red Hat told you this,
mail
  > me
  > off the list as they shouldn't have.
  > 
  > As for the actual cost - it varies a lot depending on the target,
  > whether
  > there's any custom development required, etc.etc. I don't know if we
are
  > able to provide any general guidelines publically here on the list.
  > Paul?
  > 

I thought I seen it on your website.  $40,000 for roughly 40 hours of
support or something like that.  I could be wrong though, maybe it was
40 incidents.

  reply	other threads:[~2001-07-20  7:38 UTC|newest]

Thread overview: 10+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
     [not found] <3B4DB5A1.A79A47AA@redhat.com>
2001-07-12  7:41 ` Trenton D. Adams
2001-07-20  0:13   ` Jonathan Larmour
2001-07-20  7:38     ` Trenton D. Adams [this message]
2001-07-20  7:48       ` Jonathan Larmour
     [not found] <3B4DB9D4.AA592D09@redhat.com>
2001-07-12  7:57 ` Trenton D. Adams
2001-07-12  0:51 rob.wj.jansen
2001-07-12  1:08 ` Jonathan Larmour
2001-07-12  7:31   ` Trenton D. Adams
  -- strict thread matches above, loose matches on Subject: below --
2001-07-11  9:41 Trenton D. Adams
2001-07-11 14:26 ` Jonathan Larmour

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