Original message attached. Please turn off your HTML message format, it makes it a bit harder to work with. Your problem could be caused because the index file is not owned by GNATS_USER in 'mkdb' (gnats maintainers please note). Add the following line to the end of 'mkdb' chown "${GNATS_USER}" "${dbdir}/gnats-adm/index" For already created indices, you may want to change the ownership manually. Pankaj Pankaj K Garg gargp@acm.org 1684 Nightingale Avenue 408-373-4027 Sunnyvale, CA 94087 http://home.earthlink.net/~gargp