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From: jeff@websitefactory.net (Jeff Johnson)
To: gnats-devel@sourceware.cygnus.com
Subject: GNATS Usage
Date: Thu, 29 Apr 1999 15:21:00 -0000	[thread overview]
Message-ID: <19990429174647.A10450@websitefactory.net> (raw)

I'm looking to implemnt more of a customer issue-tracking system,
rather than a bug tracking system, that can be used completely 
through a web interface (with email integration) and I was wondering
if GNATS was the right choice.  Are there any other ticket/issue
tracking systems available for tracking customer service and/or
local software issues that are freely available with or without
source?  What about Debians bug-tracking system?

Thanks for any information. 

-- 
Jeffrey H. Johnson, jeff@websitefactory.net
The Web Site Factory, http://www.websitefactory.net

WARNING: multiple messages have this Message-ID
From: jeff@websitefactory.net (Jeff Johnson)
To: gnats-devel@sourceware.cygnus.com
Subject: GNATS Usage
Date: Fri, 30 Apr 1999 07:38:00 -0000	[thread overview]
Message-ID: <19990429174647.A10450@websitefactory.net> (raw)
Message-ID: <19990430073800.ThloGt5Pct9ol31nCfUPLbtYkaCu7zdUtBE-3flA0hs@z> (raw)

I'm looking to implemnt more of a customer issue-tracking system,
rather than a bug tracking system, that can be used completely 
through a web interface (with email integration) and I was wondering
if GNATS was the right choice.  Are there any other ticket/issue
tracking systems available for tracking customer service and/or
local software issues that are freely available with or without
source?  What about Debians bug-tracking system?

Thanks for any information. 

-- 
Jeffrey H. Johnson, jeff@websitefactory.net
The Web Site Factory, http://www.websitefactory.net

             reply	other threads:[~1999-04-29 15:21 UTC|newest]

Thread overview: 5+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
1999-04-29 15:21 Jeff Johnson [this message]
1999-04-29 21:00 ` Rick Macdonald
1999-04-30  7:38   ` Dahmen Stephen
1999-04-30  7:38   ` Rick Macdonald
1999-04-30  7:38 ` Jeff Johnson

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