Problem setting up GNATSWEB

Problem setting up GNATSWEB

[David Padilla]

Hi -

I am trying to set up gnats and gnatsweb, and I'm having some problems
with the latter.

I've set up and tested Gnats 3.113.  Then I tried to install GnatsWeb
2.8.2.  I've followed the instructions in the INSTALL file, and everything
is fine up to the step where I run the 'make test' of the gnats database.
(My set up passes the test.)  I then installed gnatsweb.pl and
gnatsweb-site.pl in a cgi-enabled directory on the server.

My problem is that the gnatsweb.pl program does not seem to work.  When I
go to
  http://{my_web_server}/cgi/gnats/gnatsweb.pl
I get a box asking whether I want to open the file in its present location
or save it to disk.  If I attempt to open it, then I briefly see a
small blank screen which then disappears.

Are there other steps I need tp perform?
Should the variable $site_gnats_host = 'localhost' be set to the
{my_web_server} above?

Any help at will be appreciated.  I've been working on this for weeks now,
and I'm at the end of my rope.

-David Padilla
Protein Data Bank


_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

Re: Problem setting up GNATSWEB

[Jamin W. Collins]

On Wed, 2001-12-05 at 19:53, David Padilla wrote:
> My problem is that the gnatsweb.pl program does not seem to work.  
> When I go to
>   http://{my_web_server}/cgi/gnats/gnatsweb.pl
> I get a box asking whether I want to open the file in its present 
> location or save it to disk.  If I attempt to open it, then I briefly
> see a small blank screen which then disappears.
> 
> Are there other steps I need tp perform?

I'm still a bit of a novice at this, but it sounds to me like the
directory that you put the file in is not seen by your web server as a
CGI directory.  What web server are you using?

Jamin W. Collins


_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

Re: Problem setting up GNATSWEB

[David Padilla]

On 5 Dec 2001, Jamin W. Collins wrote:

> On Wed, 2001-12-05 at 19:53, David Padilla wrote:
> > My problem is that the gnatsweb.pl program does not seem to work.
> > When I go to
> >   http://{my_web_server}/cgi/gnats/gnatsweb.pl
> > I get a box asking whether I want to open the file in its present
> > location or save it to disk.  If I attempt to open it, then I briefly
> > see a small blank screen which then disappears.
> >
> > Are there other steps I need tp perform?
>
> I'm still a bit of a novice at this, but it sounds to me like the
> directory that you put the file in is not seen by your web server as a
> CGI directory.  What web server are you using?
>

Apache ver. ?? - I'd have to find out.  Our sysadmin people said the
directory should be OK, but I'll check.


> Jamin W. Collins
>
>
> _______________________________________________
> Help-gnats mailing list
> Help-gnats@gnu.org
> http://mail.gnu.org/mailman/listinfo/help-gnats
>


_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

Re: Problem setting up GNATSWEB

[Jamin W. Collins]

On Wed, 2001-12-05 at 20:12, David Padilla wrote:
> Apache ver. ?? - I'd have to find out.  Our sysadmin people said the
> directory should be OK, but I'll check.

Any chance of getting a look at the httpd.conf file?

Jamin W. Collins



_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

Re: Problem setting up GNATSWEB

[David Padilla]

That's been suggested by another user, too.  I just had a look - it does
not seem to be configured to accept perl executables.  I'm going to check
with our support people on this...

-David Padilla
Protein Data Bank

On 5 Dec 2001, Jamin W. Collins wrote:

> On Wed, 2001-12-05 at 20:12, David Padilla wrote:
> > Apache ver. ?? - I'd have to find out.  Our sysadmin people said the
> > directory should be OK, but I'll check.
>
> Any chance of getting a look at the httpd.conf file?
>
> Jamin W. Collins
>
>
>
> _______________________________________________
> Help-gnats mailing list
> Help-gnats@gnu.org
> http://mail.gnu.org/mailman/listinfo/help-gnats
>


_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

Problem setting up GNATSWEB

[David Padilla]

Hi -

I am trying to set up gnats and gnatsweb, and I'm having some problems
with the latter.

I've set up and tested Gnats 3.113.  Then I tried to install GnatsWeb
2.8.2.  I've followed the instructions in the INSTALL file, and everything
is fine up to the step where I run the 'make test' of the gnats database.
(My set up passes the test.)  I then installed gnatsweb.pl and
gnatsweb-site.pl in a cgi-enabled directory on the server.

My problem is that the gnatsweb.pl program does not seem to work.  When I
go to
  http://{my_web_server}/cgi/gnats/gnatsweb.pl
I get a box asking whether I want to open the file in its present location
or save it to disk.  If I attempt to open it, then I briefly see a
small blank screen which then disappears.

Are there other steps I need tp perform?
Should the variable $site_gnats_host = 'localhost' be set to the
{my_web_server} above?

Any help at will be appreciated.  I've been working on this for weeks now,
and I'm at the end of my rope.

-David Padilla
Protein Data Bank


_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

Re: Problem setting up GNATSWEB

[Jamin W. Collins]

On Wed, 2001-12-05 at 19:53, David Padilla wrote:
> My problem is that the gnatsweb.pl program does not seem to work.  
> When I go to
>   http://{my_web_server}/cgi/gnats/gnatsweb.pl
> I get a box asking whether I want to open the file in its present 
> location or save it to disk.  If I attempt to open it, then I briefly
> see a small blank screen which then disappears.
> 
> Are there other steps I need tp perform?

I'm still a bit of a novice at this, but it sounds to me like the
directory that you put the file in is not seen by your web server as a
CGI directory.  What web server are you using?

Jamin W. Collins


_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

Re: Problem setting up GNATSWEB

[David Padilla]

On 5 Dec 2001, Jamin W. Collins wrote:

> On Wed, 2001-12-05 at 19:53, David Padilla wrote:
> > My problem is that the gnatsweb.pl program does not seem to work.
> > When I go to
> >   http://{my_web_server}/cgi/gnats/gnatsweb.pl
> > I get a box asking whether I want to open the file in its present
> > location or save it to disk.  If I attempt to open it, then I briefly
> > see a small blank screen which then disappears.
> >
> > Are there other steps I need tp perform?
>
> I'm still a bit of a novice at this, but it sounds to me like the
> directory that you put the file in is not seen by your web server as a
> CGI directory.  What web server are you using?
>

Apache ver. ?? - I'd have to find out.  Our sysadmin people said the
directory should be OK, but I'll check.


> Jamin W. Collins
>
>
> _______________________________________________
> Help-gnats mailing list
> Help-gnats@gnu.org
> http://mail.gnu.org/mailman/listinfo/help-gnats
>


_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

Re: Problem setting up GNATSWEB

[Jamin W. Collins]

On Wed, 2001-12-05 at 20:12, David Padilla wrote:
> Apache ver. ?? - I'd have to find out.  Our sysadmin people said the
> directory should be OK, but I'll check.

Any chance of getting a look at the httpd.conf file?

Jamin W. Collins



_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

Re: Problem setting up GNATSWEB

[David Padilla]

That's been suggested by another user, too.  I just had a look - it does
not seem to be configured to accept perl executables.  I'm going to check
with our support people on this...

-David Padilla
Protein Data Bank

On 5 Dec 2001, Jamin W. Collins wrote:

> On Wed, 2001-12-05 at 20:12, David Padilla wrote:
> > Apache ver. ?? - I'd have to find out.  Our sysadmin people said the
> > directory should be OK, but I'll check.
>
> Any chance of getting a look at the httpd.conf file?
>
> Jamin W. Collins
>
>
>
> _______________________________________________
> Help-gnats mailing list
> Help-gnats@gnu.org
> http://mail.gnu.org/mailman/listinfo/help-gnats
>


_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

RE: Problem setting up GNATSWEB

[Glenn Henshaw]

  Sounds like your web server is not set up to run perl scripts. There
should be an entry in the httpd.conf file associating the suffix .pl with
the perl binary.

-- 
Glenn Henshaw                         Director
Altera Ottawa Technology Center      
Phone: (613) 591-6702                 Email: ghenshaw@altera.com

> ----------
> From: 	David Padilla
> Sent: 	Wednesday, December 5, 2001 8:53 PM
> To: 	help-gnats@gnu.org
> Subject: 	Problem setting up GNATSWEB
> 
> Hi -
> 
> I am trying to set up gnats and gnatsweb, and I'm having some problems
> with the latter.
> 
> I've set up and tested Gnats 3.113.  Then I tried to install GnatsWeb
> 2.8.2.  I've followed the instructions in the INSTALL file, and everything
> is fine up to the step where I run the 'make test' of the gnats database.
> (My set up passes the test.)  I then installed gnatsweb.pl and
> gnatsweb-site.pl in a cgi-enabled directory on the server.
> 
> My problem is that the gnatsweb.pl program does not seem to work.  When I
> go to
>   http://{my_web_server}/cgi/gnats/gnatsweb.pl
> I get a box asking whether I want to open the file in its present location
> or save it to disk.  If I attempt to open it, then I briefly see a
> small blank screen which then disappears.
> 
> Are there other steps I need tp perform?
> Should the variable $site_gnats_host = 'localhost' be set to the
> {my_web_server} above?
> 
> Any help at will be appreciated.  I've been working on this for weeks now,
> and I'm at the end of my rope.
> 
> -David Padilla
> Protein Data Bank
> 
> 
> _______________________________________________
> Help-gnats mailing list
> Help-gnats@gnu.org
> http://mail.gnu.org/mailman/listinfo/help-gnats
> 
> 

_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats

RE: Problem setting up GNATSWEB

[Glenn Henshaw]

  Sounds like your web server is not set up to run perl scripts. There
should be an entry in the httpd.conf file associating the suffix .pl with
the perl binary.

-- 
Glenn Henshaw                         Director
Altera Ottawa Technology Center      
Phone: (613) 591-6702                 Email: ghenshaw@altera.com

> ----------
> From: 	David Padilla
> Sent: 	Wednesday, December 5, 2001 8:53 PM
> To: 	help-gnats@gnu.org
> Subject: 	Problem setting up GNATSWEB
> 
> Hi -
> 
> I am trying to set up gnats and gnatsweb, and I'm having some problems
> with the latter.
> 
> I've set up and tested Gnats 3.113.  Then I tried to install GnatsWeb
> 2.8.2.  I've followed the instructions in the INSTALL file, and everything
> is fine up to the step where I run the 'make test' of the gnats database.
> (My set up passes the test.)  I then installed gnatsweb.pl and
> gnatsweb-site.pl in a cgi-enabled directory on the server.
> 
> My problem is that the gnatsweb.pl program does not seem to work.  When I
> go to
>   http://{my_web_server}/cgi/gnats/gnatsweb.pl
> I get a box asking whether I want to open the file in its present location
> or save it to disk.  If I attempt to open it, then I briefly see a
> small blank screen which then disappears.
> 
> Are there other steps I need tp perform?
> Should the variable $site_gnats_host = 'localhost' be set to the
> {my_web_server} above?
> 
> Any help at will be appreciated.  I've been working on this for weeks now,
> and I'm at the end of my rope.
> 
> -David Padilla
> Protein Data Bank
> 
> 
> _______________________________________________
> Help-gnats mailing list
> Help-gnats@gnu.org
> http://mail.gnu.org/mailman/listinfo/help-gnats
> 
> 

_______________________________________________
Help-gnats mailing list
Help-gnats@gnu.org
http://mail.gnu.org/mailman/listinfo/help-gnats