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From: Mike Hogsett <hogsett@axp.csl.sri.com>
To: schenk@intes.de
Cc: Mike Hogsett <hogsett@csl.sri.com>, help-gnats@gnu.org
Subject: Re: config : ACKNOWLEDGE=1
Date: Sun, 28 Jul 2002 12:24:00 -0000	[thread overview]
Message-ID: <200207261643.g6QGhGIP012985@axp.csl.sri.com> (raw)
In-Reply-To: Message from Rainer Schenk <schenk@intes.de>  of "Fri, 26 Jul 2002 10:24:13 +0200." <E17Y0OW-0003kY-00@netserv.local>


Well I upgraded to GNATS 3.999.1 and had the same problems.  What I could
figure out was that if the PR is not in the correct format it places the
PR in the *default* queue (by default this is pending, it is the first
listed in the categories file).  If this happens it does not send the
auto-reply and only sends to gnats-admin and the responsible for the
queue.

In function createNewPRFile() in file file-pr.c near line
374 I commented out 

   */
   if (strcmp (category->admFields[CategoryAdmKey],
	defaultCategory (database)) != 0)
	{
   */

and

  /*
    else
    {
    composeMailMessage (pr, NULL, "initial-pr-notification-pending",
    NULL, bad_fields, err);
    }
    }
  */


so that it treated mail going to the default queue the same as that going
to other queues.

> On Friday 12 July 2002 01:45, Mike Hogsett wrote:
> > I have ACKNOWLEDGE=1 in
> > /usr/local/share/gnats/gnats-db/gnats-adm/config but ack mail doesn't
> > appear to be getting sent.
> >
> > How can I debug this?
> >
> > The submitter will recieve mail if I edit the pr, but not the ack.
> >
> 
> We have the same problem here, any ideas?
> 
> Thanks in advance,
> -- 
> Rainer Schenk
> 
> ------------------------------------------------------------------------
> PERMAS User Support    |      INTES GmbH         |Tel +49 711 78499-22
> mailto:schenk@intes.de |Schulze-Delitzsch-Str.16 |Fax +49 711 78499-10
> http://www.intes.de    |70565 Stuttgart / Germany|                      
>   

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  reply	other threads:[~2002-07-26 16:44 UTC|newest]

Thread overview: 4+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2002-07-25 10:48 Mike Hogsett
2002-07-26  7:04 ` Rainer Schenk
2002-07-28 12:24   ` Mike Hogsett [this message]
2002-07-29  1:00     ` Milan Zamazal

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