From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 30691 invoked from network); 27 Oct 2003 15:18:33 -0000 Received: from unknown (HELO monty-python.gnu.org) (199.232.76.173) by sources.redhat.com with SMTP; 27 Oct 2003 15:18:33 -0000 Received: from localhost ([127.0.0.1] helo=monty-python.gnu.org) by monty-python.gnu.org with esmtp (Exim 4.24) id 1AE95n-0004oJ-4o for listarch-gnats-devel@sources.redhat.com; Mon, 27 Oct 2003 10:15:39 -0500 Received: from list by monty-python.gnu.org with tmda-scanned (Exim 4.24) id 1AE95O-0004lv-0G for help-gnats@gnu.org; Mon, 27 Oct 2003 10:15:14 -0500 Received: from mail by monty-python.gnu.org with spam-scanned (Exim 4.24) id 1AE94X-0004Xs-1X for help-gnats@gnu.org; Mon, 27 Oct 2003 10:14:53 -0500 Received: from [213.235.167.218] (helo=lilith.bellavista.cz) by monty-python.gnu.org with esmtp (Exim 4.24) id 1AE93X-0004FG-67 for help-gnats@gnu.org; Mon, 27 Oct 2003 10:13:19 -0500 Received: from freepuppy.bellavista.cz (freepuppy.bellavista.cz [10.0.0.10]) by lilith.bellavista.cz (Postfix) with ESMTP id 21ECD5C for ; Mon, 27 Oct 2003 16:13:18 +0100 (CET) Received: by freepuppy.bellavista.cz (Postfix, from userid 1001) id 341F12FDA09; Mon, 27 Oct 2003 16:13:18 +0100 (CET) Date: Mon, 27 Oct 2003 15:18:00 -0000 From: Roman Neuhauser To: help-gnats@gnu.org Message-ID: <20031027151318.GP72983@freepuppy.bellavista.cz> Mail-Followup-To: help-gnats@gnu.org References: <20031026215243.GO72983@freepuppy.bellavista.cz> <3F9D3167.4050106@sun.com> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <3F9D3167.4050106@sun.com> User-Agent: Mutt/1.5.4i Subject: Re: submitting followups through gnatsweb X-BeenThere: help-gnats@gnu.org X-Mailman-Version: 2.1.2 Precedence: list List-Id: General discussion about GNU GNATS List-Archive: List-Post: List-Help: List-Subscribe: , Sender: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org Errors-To: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org X-SW-Source: 2003-q4/txt/msg00031.txt.bz2 # yngve.svendsen@sun.com / 2003-10-27 15:53:27 +0100: > Roman Neuhauser wrote: > >I installed GNATS 4.0, including gnatsweb that came bundled in the > >tarball. It's most probably my thick skull, but I just don't see it: how > >do I submit a followup through gnatsweb? > > Gnatsweb is not by default meant to support submission of follow-ups > directly. It is mainly meant to be a tool to be used internally by > support organizations, and the standard way for "customers" to submit > follow-ups to a GNATS report is by e-mail. That is why there is a "send > e-mail to interested parties" link provided on the "View PR" page. Hm, that's a shame. My situation is the other way around: support people, as opposed to customers, have enough brain cells to handle, and appreciate, the email interface and send-pr. > Still, you can tweak GNATS and Gnatsweb to include a kind of followup > mechanism by using the Append to Audit-Trail field recipe in Appendix E > of the manual, but you should definitely ask yourself if you want to > provide Edit access to everyone who might want to submit a follow-up. I thought there was the "submit" access level. Is the code I saw in gnatsd.c incomplete? -- If you cc me or remove the list(s) completely I'll most likely ignore your message. see http://www.eyrie.org./~eagle/faqs/questions.html _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://mail.gnu.org/mailman/listinfo/help-gnats