From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 21882 invoked from network); 19 Mar 2004 20:03:34 -0000 Received: from unknown (HELO monty-python.gnu.org) (199.232.76.173) by sources.redhat.com with SMTP; 19 Mar 2004 20:03:34 -0000 Received: from localhost ([127.0.0.1] helo=monty-python.gnu.org) by monty-python.gnu.org with esmtp (Exim 4.30) id 1B4QCY-0002Zn-QW for listarch-gnats-devel@sources.redhat.com; Fri, 19 Mar 2004 15:02:42 -0500 Received: from list by monty-python.gnu.org with tmda-scanned (Exim 4.30) id 1B4QCJ-0002YD-5H for help-gnats@gnu.org; Fri, 19 Mar 2004 15:02:27 -0500 Received: from mail by monty-python.gnu.org with spam-scanned (Exim 4.30) id 1B4QBZ-0001j7-1q for help-gnats@gnu.org; Fri, 19 Mar 2004 15:02:12 -0500 Received: from [199.199.210.160] (helo=chef.nerp.net) by monty-python.gnu.org with esmtp (Exim 4.30) id 1B4QBX-0001g5-O0 for help-gnats@gnu.org; Fri, 19 Mar 2004 15:01:39 -0500 Received: from wookimus.net (c-66-41-158-97.mn.client2.attbi.com [66.41.158.97]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by chef.nerp.net (Postfix) with ESMTP id 4A1B71FB2C for ; Fri, 19 Mar 2004 14:01:34 -0600 (CST) Received: from chewie by wookimus.net with local (Exim 4.30) id 1B4QBQ-0003WV-Rl for help-gnats@gnu.org; Fri, 19 Mar 2004 14:01:32 -0600 Date: Fri, 19 Mar 2004 20:12:00 -0000 From: Chad Walstrom To: help-gnats@gnu.org Message-ID: <20040319200132.GA13399@wookimus.net> References: <405B17FE.1030503@polyspace.com> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <405B17FE.1030503@polyspace.com> X-Operating-System: Linux skuld 2.6.4-k7 X-GnuPG-Fingerprint: B4AB D627 9CBD 687E 7A31 1950 0CC7 0B18 206C 5AFD Keywords: none User-Agent: Mutt/1.5.5.1+cvs20040105i Subject: Re: How to : Send a confirmation email X-BeenThere: help-gnats@gnu.org X-Mailman-Version: 2.1.4 Precedence: list List-Id: General discussion about GNU GNATS List-Archive: List-Post: List-Help: List-Subscribe: , Sender: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org Errors-To: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org X-SW-Source: 2004-q1/txt/msg00157.txt.bz2 On Fri, Mar 19, 2004 at 04:55:42PM +0100, Alexandre De Barros wrote: > We are using the gnats v 3.113. >I would like to know how to automatically send the "confirmation email" >(and only this confirmation email We actually altered who receives the initial-response-to-submitter. Originally, the initial response goes to gnats-admin from the sender. We flipped that around. # # This message is used when mailing an initial response back to the # PR submitter. # mail-format "initial-response-to-submitter" { from-address { fixed-address "gnats-admin" } # For addresses that are joined with |, we try each one in turn, # from # left to right, until we find one that's non-empty. # Multiple addresses may be listed here. to-addresses { "Reply-To:" | "From:" | "From" | "Submitter-Id" } header { format "Subject: Re: %s/%s: %s\n" fields { "Category" "Number" "Subject:" } } body { format "Thank you very much for your problem report (PR). It has the\n\ following internal identification: `%s/%s'.\n\ \n\ You may use this identification in the `Subject:' field of subsequent emails\n\ to help@cbs.umn.edu to add information regarding the PR. The category of \n\ your PR currently `pending' because it was received via email. This will \n\ change when your PR is assigned to a consultant.\n\ \n\ %F%F%F%F\n\ " fields { "Category" "Number" "Category" "Responsible" "Synopsis" "Arrival-Date" } } } -- Chad Walstrom http://www.wookimus.net/ assert(expired(knowledge)); /* core dump */ _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://mail.gnu.org/mailman/listinfo/help-gnats