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From: Mel Hatzis <hatzis@juniper.net>
To: Prashanth Guduru <prashanthguduru@yahoo.com>
Cc: "Andrew J. Gray" <andrewg@gnu.org>, help-gnats@gnu.org
Subject: Re: Fwd: Re: Error Code 431
Date: Fri, 12 Sep 2003 14:21:00 -0000	[thread overview]
Message-ID: <3F60EC07.60009@juniper.net> (raw)
In-Reply-To: <20030911202858.52838.qmail@web13405.mail.yahoo.com>

Prashanht, try the following:

  1. On the gnats server, run the gnatsd binary by hand...
    $GNATS_INSTALL_DIR/libexec/gnats/gnatsd

  2. For the "other" database you refer to in your
     earlier postings, enter:

     chdb <other>

     (replace <other> with the name of your other db)

  3. Enter "user <username>"

  4. Enter the command 'subm'

  5. Now paste in the following PR exactly as given:

To: bugs
Subject: pguduru@thoreau.inka.com
From: pguduru@thoreau.inka.com
Reply-To: pguduru@thoreau.inka.com
X-Send-Pr-Version: gnatsweb-4.00 (1.124.2.2)
X-GNATS-Notify:

 >Notify-List:    pguduru@thoreau.inka.com
 >Category:       pending
 >Synopsis:       pguduru@thoreau.inka.com
 >Confidential:   yes
 >Severity:       critical
 >Priority:       high
 >Class:          sw-bug
 >Submitter-Id:   medc
 >Originator:     pguduru@thoreau.inka.com
 >Release:        pguduru@thoreau.inka.com
 >Organization:
 >pguduru@thoreau.inka.com
 >Environment:
pguduru@thoreau.inka.com
 >Description:
pguduru@thoreau.inka.com
 >How-To-Repeat:
pguduru@thoreau.inka.com
 >Fix:
Unknown
 >Unformatted:
.

At the end of all this, you should either get a message back
from gnatsd showing the error or in the worst case, gnatsd
will crash and dump a core file which you can then examine
with a debugger.

If you get a core file, it'll really help if you email the
help list with a stack trace.

--
Mel Hatzis

On 09/11/2003 01:28 PM, Prashanth Guduru wrote:
> Hi 
> 
> I have done a close comparison of dbconfig's for the 
> both databases as per yngve. I ve seen difference, but
> only because both the databases are so very different.
> I have seen differences in the fields. I cannot say
> that the problem is because of it. To test it this way
> by trial and error would be very tedious i guess. Are
> there any critical features i should be looking for
> when comparing both the dbconbfigs?. 
> 
> 
> 
> 
>>Hi Prashanht,
>>
>>I haven't got any advice beyond what Yngve has
>>suggested at this
>>stage.  If you can discover what steps are required
>>to reproduce the
>>problem then I can look into it further myself.
> 
> Andre,
> 
> Im sorry i can reproduce the problem but i cant tell
> you how it can be. For any new database i create, i
> see the same behaviour. It would be really great if
> you can let me know how i can turn on the logging for
> gnatsd.
> 
> Please let me know if i can do any more testing or
> provide more information to resolve this problem.
> 
> Bests,
> Prashanth
> 
> 
> 
> 
>>I will look into the gnatsd logging functionality to
>>see if you can
>>use that to get more information.  I might also see
>>if I can recreate
>>a similar problem based on the description you have
>>given.
>>
>>-- 
>>Andrew J. Gray
>>GNU GNATS Maintainer
> 
> 
> __________________________________
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> 
> 
> _______________________________________________
> Help-gnats mailing list
> Help-gnats@gnu.org
> http://mail.gnu.org/mailman/listinfo/help-gnats




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  reply	other threads:[~2003-09-11 21:47 UTC|newest]

Thread overview: 6+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2003-09-10 20:09 Yngve Svendsen
2003-09-11 12:46 ` Prashanth Guduru
2003-09-11 18:41 ` Andrew J. Gray
2003-09-11 21:47   ` Prashanth Guduru
2003-09-12 14:21     ` Mel Hatzis [this message]
2003-09-14  9:54     ` Andrew J. Gray

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