GNATS Installation

GNATS Installation

[Ajay V]

[-- Warning: decoded text below may be mangled, UTF-8 assumed --]
[-- Attachment #1: Type: text/plain, Size: 446 bytes --]

hi ,
  I am encountering a problem during the GNATS 
Web installation.
 
during the 5th step in the INSTALL 
file.
i.e.
make test USERNAME=--- 
 
it gives the error as 
unexpected end of file at line 44 in Makefile. 

 
Is there any modification in the Makefile that 
needs to be done,because in the Makefile when I check at line 44 it is just 
after the Version script.
Awaiting your reply as soon as 
possible
 
Thanks
 
Ajay

Re: GNATS Installation

[Margaret BRIERTON]

Hi

Can someone please tell me the purpose of "bugs.log", how long theses files stay in $GNATS_ROOT/gnats-admin/  directory, are they to be purged etc.?

Can you point me in the direction of any documentation?


Cheers

problems

[Margaret BRIERTON]

Hi

We're having problems at the moment with file creation and i would be very grateful if someone would mail me back with the answers to the below
questions.  We need to have this up and running by the end of the week so it's quite urgent.

Could someone perform the following and please tell me what the result is:


ls -l /usr/lib/sendmail

What platform your using

ls -l bugs.log


I would really appreciate any feedback

Thank you

Margaret

Re: problems

[Rick Macdonald]

On Wed, 11 Jul 2001, Margaret BRIERTON wrote:

> Hi
> 
> We're having problems at the moment with file creation and i would be very grateful if someone would mail me back with the answers to the below
> questions.  We need to have this up and running by the end of the week so it's quite urgent.
> 
> Could someone perform the following and please tell me what the result is:
> 
> 
> ls -l /usr/lib/sendmail

Solaris 5.6:

sys4:/vega/1/rel/bin> ls -l /usr/lib/sendmail
-r-sr-x--x   1 root     bin       233288 Jul 15  1997 /usr/lib/sendmail

Linux: (Debian)

timshel:~$ ls -l /usr/lib/sendmail
lrwxrwxrwx    1 root     root           13 Jun 29 22:36 /usr/lib/sendmail
-> ../sbin/smail
timshel:~$ ls -l /usr/sbin/smail
-rwsr-xr-x    1 root     root       320476 Apr 30 16:54 /usr/sbin/smail


> What platform your using
> 
> ls -l bugs.log

sys4:/vega/1/rel/bin> ls -l
/usr/local/share/gnats/gnats-db/gnats-adm/bugs.log
-rw-rw-rw-   1 gnats    sdi      3750621 Jul 10 15:58
/usr/local/share/gnats/gnats-db/gnats-adm/bugs.log

Make sure bugs.log is 666 permissions. It's just a copy of the email
received by gnats.

...RickM...

locked file problem

[Margaret BRIERTON]

Hi

I've created a problem report and when i go in and try and query it I get the following problem:

Error



Cannot create lock file
/usr/local/share/gnats/gnats-db/gnats-adm/locks/1.lock

The PR has not been changed. If this problem persists, please contact a Gnats administrator.


Can someone please tell me why this is happening?

Rgds

Margaret

Re: locked file problem

[Rick Macdonald]

On Wed, 11 Jul 2001, Margaret BRIERTON wrote:

> Hi
> 
> I've created a problem report and when i go in and try and query it I get the following problem:
> 
> Error
> 
> 
> 
> Cannot create lock file
> /usr/local/share/gnats/gnats-db/gnats-adm/locks/1.lock
> 
> The PR has not been changed. If this problem persists, please contact a Gnats administrator.
> 
> 
> Can someone please tell me why this is happening?

All these permission problems make me ask if you did not run "make
install" as root. You must do so because it changes the ownership of
certain programs and files to gnats. Please send this output:

ls -al /usr/local/share/gnats/gnats-db/gnats-adm

...RickM...

Re: problems

[Curtis Ireland]

You do realize that sendmail usually runs as user mail. Make sure your 
bugs.log is writable by the mail user. What I did was create a separate 
directory specifically for the log owned by user mail so that the log file 
can be created. The down side to this was that the file was created as 
owned by user mail in group mail and file permissions 600.
         -C

At 10:52 AM 2001/07/11 +1000, Margaret BRIERTON wrote:
>Hi
>
>We're having problems at the moment with file creation and i would be very 
>grateful if someone would mail me back with the answers to the below
>questions.  We need to have this up and running by the end of the week so 
>it's quite urgent.
>
>Could someone perform the following and please tell me what the result is:
>
>
>ls -l /usr/lib/sendmail
>
>What platform your using
>
>ls -l bugs.log
>
>
>I would really appreciate any feedback
>
>Thank you
>
>Margaret

--
Curtis Ireland  - cireland@solidum.com
Solidum Systems - http://www.solidum.com
(T) (613)724-6004 x284  - (F) (613)724-6008