From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 3531 invoked from network); 3 Mar 2003 15:10:46 -0000 Received: from unknown (HELO monty-python.gnu.org) (199.232.76.173) by 172.16.49.205 with SMTP; 3 Mar 2003 15:10:46 -0000 Received: from localhost ([127.0.0.1] helo=monty-python.gnu.org) by monty-python.gnu.org with esmtp (Exim 4.10.13) id 18prMT-0004Cm-05 for listarch-gnats-devel@sources.redhat.com; Mon, 03 Mar 2003 09:56:13 -0500 Received: from list by monty-python.gnu.org with tmda-scanned (Exim 4.10.13) id 18prJs-0003gB-00 for help-gnats@gnu.org; Mon, 03 Mar 2003 09:53:32 -0500 Received: from mail by monty-python.gnu.org with spam-scanned (Exim 4.10.13) id 18prIx-0003SB-00 for help-gnats@gnu.org; Mon, 03 Mar 2003 09:52:51 -0500 Received: from [207.44.208.66] (helo=ns1.brooklyn-realty.com) by monty-python.gnu.org with esmtp (Exim 4.10.13) id 18prG5-0002us-00 for help-gnats@gnu.org; Mon, 03 Mar 2003 09:49:37 -0500 Received: from EEL.brooklyn-realty.com (ool-43544bdf.dyn.optonline.net [67.84.75.223]) (authenticated (0 bits)) by ns1.brooklyn-realty.com (8.11.6/8.11.6) with ESMTP id h23F6JL01950 for ; Mon, 3 Mar 2003 10:06:19 -0500 Message-Id: <5.1.0.14.2.20030303093522.04240c30@mail.reefedge.com> X-Sender: elena@brooklyn-realty.com@mail.brooklyn-realty.com X-Mailer: QUALCOMM Windows Eudora Version 5.1 Date: Mon, 03 Mar 2003 15:10:00 -0000 To: help-gnats@gnu.org From: Elena Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii"; format=flowed Subject: email follow up to GNATS PRs X-BeenThere: help-gnats@gnu.org X-Mailman-Version: 2.1b5 Precedence: list List-Id: General discussion about GNU GNATS List-Help: List-Post: List-Subscribe: , List-Archive: Sender: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org Errors-To: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org X-SW-Source: 2003-q1/txt/msg00087.txt.bz2 Hi, Can anyone point me to the right direction.... We have gnats 4.0 beta version. When someone sends email follow up to gnats, following happens: 1. file "gnatsBlah" created in the gnats-queue directory 2. Short thereafter file disappears from the the gnats-queue directory (I think it is getting parsed correctly than) 3. Gnats sends email confirmation "The following reply was made to PR .....; it has been noted by GNATS." with a body of follow up. 4. Nothing else happens I was expecting that at #4 I would see follow up appended to the PR's audit-trail, but this never happens. Any ideas of what may be wrong? I have checked file permissions, GNATS can write to PRs. Also, audit-trail entries working otherwise (State change, etc) Any help is much appreciated! -elena _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://mail.gnu.org/mailman/listinfo/help-gnats