From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 30721 invoked from network); 28 Aug 2004 06:59:25 -0000 Received: from unknown (HELO lists.gnu.org) (199.232.76.165) by sourceware.org with SMTP; 28 Aug 2004 06:59:25 -0000 Received: from localhost ([127.0.0.1] helo=lists.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C0xG5-0001sH-9e for listarch-gnats-devel@sources.redhat.com; Sat, 28 Aug 2004 03:04:17 -0400 Received: from mailman by lists.gnu.org with tmda-scanned (Exim 4.33) id 1C0xG0-0001sC-Iz for help-gnats@gnu.org; Sat, 28 Aug 2004 03:04:12 -0400 Received: from exim by lists.gnu.org with spam-scanned (Exim 4.33) id 1C0xFz-0001rf-Mx for help-gnats@gnu.org; Sat, 28 Aug 2004 03:04:12 -0400 Received: from [199.232.76.173] (helo=monty-python.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C0xFz-0001rc-Jb for help-gnats@gnu.org; Sat, 28 Aug 2004 03:04:11 -0400 Received: from [66.60.176.161] (helo=sierralogic.com) by monty-python.gnu.org with smtp (Exim 4.34) id 1C0xAo-0005KX-Ca for help-gnats@gnu.org; Sat, 28 Aug 2004 02:58:50 -0400 Received: (qmail 30934 invoked from network); 28 Aug 2004 06:58:47 -0000 Received: from unknown (HELO wizard) (192.168.174.221) by 0 with SMTP; 28 Aug 2004 06:58:47 -0000 From: "Stuart Stevens" To: "help-gnats" Date: Sat, 28 Aug 2004 17:45:00 -0000 MIME-Version: 1.0 X-Mailer: Microsoft Office Outlook, Build 11.0.5510 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409 Thread-Index: AcSMzKCyN8vbq7paQRWfo3hWh8gTqw== Message-Id: Subject: Responses to GNATS email X-BeenThere: help-gnats@gnu.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: General discussion about GNU GNATS List-Archive: List-Post: List-Help: List-Subscribe: , Content-Type: multipart/mixed; boundary="===============0937360974==" Sender: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org Errors-To: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org X-SW-Source: 2004-q3/txt/msg00045.txt.bz2 This is a multi-part message in MIME format. --===============0937360974== Content-Type: multipart/alternative; boundary="----=_NextPart_000_0039_01C48C91.F4640A40" This is a multi-part message in MIME format. ------=_NextPart_000_0039_01C48C91.F4640A40 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Content-length: 941 The default email configuration for GNATS email is to set the reply-to to "bugs" and have an email alias of bugs. When I reply to a GNAT email, a new PR is generated with the information in the reply. I am using Red Hat Linux 8 with a fairly default sendmail/postfix configuration. What should happen when you reply to a GNAT generated email? Would the new message be added to the existing GNAT? thanks Stuart Stevens Firmware Engineer Sierra Logic Inc. 9083 Foothills Blvd., Suite 300, Roseville, CA 95747 916 772-1234 x146, 916 772-1811 Fax stuart_stevens@sierralogic.com www.sierralogic.com NOTICE: This email message is for the sole use of the intended recipients and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ------=_NextPart_000_0039_01C48C91.F4640A40 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Content-length: 1985 Responses to GNATS email

The default email configuration for GNATS = email is to set the reply-to to "bugs" and have an email alias of= bugs.  When I reply to a GNAT email, a new PR is generated with the i= nformation in the reply.  I am using Red Hat Linux 8 with a fairly def= ault sendmail/postfix configuration.

What should happen when you reply to a GNA= T generated email?

Would the new message be added to the exis= ting GNAT?

thanks

Stuart Stevens
Firmware Engineer
Sierra Logic Inc.
9083 Foothills Blvd., Suite 300, Rosevill= e, CA 95747
916 772-1234 x146,  916 772-1811 Fax=
stuart_stevens@sierralogic.com  = ; www.sierralogic.com

NOTICE:  This email message is for th= e sole use of the intended recipients and may contain confidential and priv= ileged information.  Any unauthorized review, use, disclosure or distr= ibution is prohibited.  If you are not the intended recipient, please = contact the sender by reply email and destroy all copies of the original me= ssage.

 

= ------=_NextPart_000_0039_01C48C91.F4640A40-- --===============0937360974== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline Content-length: 140 _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://lists.gnu.org/mailman/listinfo/help-gnats --===============0937360974==-- From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 9214 invoked from network); 28 Aug 2004 17:45:10 -0000 Received: from unknown (HELO lists.gnu.org) (199.232.76.165) by sourceware.org with SMTP; 28 Aug 2004 17:45:10 -0000 Received: from localhost ([127.0.0.1] helo=lists.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C17L1-0000oa-Np for listarch-gnats-devel@sources.redhat.com; Sat, 28 Aug 2004 13:50:04 -0400 Received: from mailman by lists.gnu.org with tmda-scanned (Exim 4.33) id 1C17Kv-0000oT-W3 for help-gnats@gnu.org; Sat, 28 Aug 2004 13:49:58 -0400 Received: from exim by lists.gnu.org with spam-scanned (Exim 4.33) id 1C17Ku-0000nh-5v for help-gnats@gnu.org; Sat, 28 Aug 2004 13:49:57 -0400 Received: from [199.232.76.173] (helo=monty-python.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C17Ku-0000nb-2r for help-gnats@gnu.org; Sat, 28 Aug 2004 13:49:56 -0400 Received: from [199.199.210.160] (helo=chef.nerp.net) by monty-python.gnu.org with esmtp (Exim 4.34) id 1C17G9-0007ch-KC for help-gnats@gnu.org; Sat, 28 Aug 2004 13:45:01 -0400 Received: from localhost (c-66-41-156-164.mn.client2.attbi.com [66.41.156.164]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by chef.nerp.net (Postfix) with ESMTP id 731AB171CA; Sat, 28 Aug 2004 12:45:00 -0500 (CDT) Received: from chewie by localhost with local (Exim 4.34) id 1C17Du-00080Y-5U; Sat, 28 Aug 2004 12:42:42 -0500 Date: Sat, 28 Aug 2004 21:04:00 -0000 From: Chad Walstrom To: help-gnats@gnu.org Message-ID: <20040828174241.GA30032@wookimus.net> Mail-Followup-To: help-gnats@gnu.org, Stuart Stevens References: Mime-Version: 1.0 In-Reply-To: X-Operating-System: Linux skuld 2.6.7-k7 X-GnuPG-Fingerprint: B4AB D627 9CBD 687E 7A31 1950 0CC7 0B18 206C 5AFD User-Agent: Mutt/1.5.6+20040722i Cc: Subject: Re: Responses to GNATS email X-BeenThere: help-gnats@gnu.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: General discussion about GNU GNATS List-Archive: List-Post: List-Help: List-Subscribe: , Content-Type: multipart/mixed; boundary="===============1853832462==" Sender: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org Errors-To: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org X-SW-Source: 2004-q3/txt/msg00046.txt.bz2 --===============1853832462== Content-Type: multipart/signed; micalg=pgp-sha1; protocol="application/pgp-signature"; boundary="/9DWx/yDrRhgMJTb" Content-Disposition: inline --/9DWx/yDrRhgMJTb Content-Type: text/plain; charset=us-ascii Content-Disposition: inline Content-Transfer-Encoding: quoted-printable Content-length: 744 Stuart Stevens wrote: > The default email configuration for GNATS email is to set the reply-to > to "bugs" and have an email alias of bugs. When I reply to a GNAT > email, a new PR is generated with the information in the reply. This shouldn't happen if you retain the subject heading from the autoreply GNATS sent you. > I am using Red Hat Linux 8 with a fairly default sendmail/postfix > configuration. >=20 > What should happen when you reply to a GNAT generated email? It should be appended to the current problem report in the Audit Trail. > Would the new message be added to the existing GNAT? Yep. --=20 Chad Walstrom http://www.wookimus.net/ assert(expired(knowledge)); /* core dump */ --/9DWx/yDrRhgMJTb Content-Type: application/pgp-signature; name="signature.asc" Content-Description: Digital signature Content-Disposition: inline Content-length: 189 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) iD8DBQFBMMQRDMcLGCBsWv0RAhUkAKDSKl7HWikhywJFfRq2ZfdiHhcyswCgp3pd jts36NzY+JvGnUoc5Ip8lPw= =4tcn -----END PGP SIGNATURE----- --/9DWx/yDrRhgMJTb-- --===============1853832462== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline Content-length: 140 _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://lists.gnu.org/mailman/listinfo/help-gnats --===============1853832462==-- From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 25444 invoked from network); 28 Aug 2004 21:04:47 -0000 Received: from unknown (HELO lists.gnu.org) (199.232.76.165) by sourceware.org with SMTP; 28 Aug 2004 21:04:47 -0000 Received: from localhost ([127.0.0.1] helo=lists.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C1ASC-0005fA-Ql for listarch-gnats-devel@sources.redhat.com; Sat, 28 Aug 2004 17:09:40 -0400 Received: from mailman by lists.gnu.org with tmda-scanned (Exim 4.33) id 1C1AS7-0005cz-CQ for help-gnats@gnu.org; Sat, 28 Aug 2004 17:09:35 -0400 Received: from exim by lists.gnu.org with spam-scanned (Exim 4.33) id 1C1AS6-0005c9-Dr for help-gnats@gnu.org; Sat, 28 Aug 2004 17:09:34 -0400 Received: from [199.232.76.173] (helo=monty-python.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C1AS6-0005bt-A4 for help-gnats@gnu.org; Sat, 28 Aug 2004 17:09:34 -0400 Received: from [66.60.176.161] (helo=sierralogic.com) by monty-python.gnu.org with smtp (Exim 4.34) id 1C1AMo-0000yE-S8 for help-gnats@gnu.org; Sat, 28 Aug 2004 17:04:07 -0400 Received: (qmail 21086 invoked from network); 28 Aug 2004 21:04:05 -0000 Received: from unknown (HELO wizard) (192.168.174.221) by 0 with SMTP; 28 Aug 2004 21:04:05 -0000 From: "Stuart Stevens" To: "'Chad Walstrom'" , Date: Sun, 29 Aug 2004 02:27:00 -0000 MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit X-Mailer: Microsoft Office Outlook, Build 11.0.5510 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409 Thread-Index: AcSNJsqRLYPs15UFRaqIcQkzzz4QpQAGz66g In-Reply-To: <20040828174241.GA30032@wookimus.net> Message-Id: Cc: Subject: RE: Responses to GNATS email X-BeenThere: help-gnats@gnu.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: General discussion about GNU GNATS List-Archive: List-Post: List-Help: List-Subscribe: , Sender: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org Errors-To: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org X-SW-Source: 2004-q3/txt/msg00047.txt.bz2 Chad I found that the reply works for the "default" database, but not for other databases. When I reply to a message from another database, a new PR is created in the default database. I created a test database and used it for testing. So the configuration is the standard configuration. Any ideas why it would create a new PR when the reply is using a different database? Thanks Stuart -----Original Message----- From: Chad Walstrom [mailto:chewie@wookimus.net] Sent: Saturday, August 28, 2004 10:43 AM To: help-gnats@gnu.org Cc: Stuart Stevens Subject: Re: Responses to GNATS email Stuart Stevens wrote: > The default email configuration for GNATS email is to set the reply-to > to "bugs" and have an email alias of bugs. When I reply to a GNAT > email, a new PR is generated with the information in the reply. This shouldn't happen if you retain the subject heading from the autoreply GNATS sent you. > I am using Red Hat Linux 8 with a fairly default sendmail/postfix > configuration. > > What should happen when you reply to a GNAT generated email? It should be appended to the current problem report in the Audit Trail. > Would the new message be added to the existing GNAT? Yep. -- Chad Walstrom http://www.wookimus.net/ assert(expired(knowledge)); /* core dump */ _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://lists.gnu.org/mailman/listinfo/help-gnats From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 17040 invoked from network); 29 Aug 2004 02:27:42 -0000 Received: from unknown (HELO lists.gnu.org) (199.232.76.165) by sourceware.org with SMTP; 29 Aug 2004 02:27:42 -0000 Received: from localhost ([127.0.0.1] helo=lists.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C1FUi-00063Z-0A for listarch-gnats-devel@sources.redhat.com; Sat, 28 Aug 2004 22:32:36 -0400 Received: from mailman by lists.gnu.org with tmda-scanned (Exim 4.33) id 1C1FUY-00060g-HZ for help-gnats@gnu.org; Sat, 28 Aug 2004 22:32:26 -0400 Received: from exim by lists.gnu.org with spam-scanned (Exim 4.33) id 1C1FUX-00060D-Df for help-gnats@gnu.org; Sat, 28 Aug 2004 22:32:26 -0400 Received: from [199.232.76.173] (helo=monty-python.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C1FUX-000607-8I for help-gnats@gnu.org; Sat, 28 Aug 2004 22:32:25 -0400 Received: from [66.60.176.161] (helo=sierralogic.com) by monty-python.gnu.org with smtp (Exim 4.34) id 1C1FPT-0000A8-Es for help-gnats@gnu.org; Sat, 28 Aug 2004 22:27:11 -0400 Received: (qmail 7434 invoked from network); 29 Aug 2004 02:27:09 -0000 Received: from unknown (HELO wizard) (192.168.174.221) by 0 with SMTP; 29 Aug 2004 02:27:09 -0000 From: "Stuart Stevens" To: "'Stuart Stevens'" , "'Chad Walstrom'" , Date: Tue, 31 Aug 2004 14:34:00 -0000 MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit X-Mailer: Microsoft Office Outlook, Build 11.0.5510 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409 Thread-Index: AcSNJsqRLYPs15UFRaqIcQkzzz4QpQAGz66gAAtSC0A= In-Reply-To: Message-Id: Cc: Subject: RE: Responses to GNATS email X-BeenThere: help-gnats@gnu.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: General discussion about GNU GNATS List-Archive: List-Post: List-Help: List-Subscribe: , Sender: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org Errors-To: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org X-SW-Source: 2004-q3/txt/msg00048.txt.bz2 I found that the incoming mail has to specify the database so I created a new email alias that handles bugs for a specific database. Then I had to add a cron entry to process the queue for that database. The incoming responses are appended to the audit-trail, but I had set the audit-trail to read-only so the changes were being thrown away. Stuart -----Original Message----- From: help-gnats-bounces+stuart_stevens=sierralogic.com@gnu.org [mailto:help-gnats-bounces+stuart_stevens=sierralogic.com@gnu.org] On Behalf Of Stuart Stevens Sent: Saturday, August 28, 2004 2:05 PM To: 'Chad Walstrom'; help-gnats@gnu.org Subject: RE: Responses to GNATS email Chad I found that the reply works for the "default" database, but not for other databases. When I reply to a message from another database, a new PR is created in the default database. I created a test database and used it for testing. So the configuration is the standard configuration. Any ideas why it would create a new PR when the reply is using a different database? Thanks Stuart -----Original Message----- From: Chad Walstrom [mailto:chewie@wookimus.net] Sent: Saturday, August 28, 2004 10:43 AM To: help-gnats@gnu.org Cc: Stuart Stevens Subject: Re: Responses to GNATS email Stuart Stevens wrote: > The default email configuration for GNATS email is to set the reply-to > to "bugs" and have an email alias of bugs. When I reply to a GNAT > email, a new PR is generated with the information in the reply. This shouldn't happen if you retain the subject heading from the autoreply GNATS sent you. > I am using Red Hat Linux 8 with a fairly default sendmail/postfix > configuration. > > What should happen when you reply to a GNAT generated email? It should be appended to the current problem report in the Audit Trail. > Would the new message be added to the existing GNAT? Yep. -- Chad Walstrom http://www.wookimus.net/ assert(expired(knowledge)); /* core dump */ _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://lists.gnu.org/mailman/listinfo/help-gnats _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://lists.gnu.org/mailman/listinfo/help-gnats