From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 17040 invoked from network); 29 Aug 2004 02:27:42 -0000 Received: from unknown (HELO lists.gnu.org) (199.232.76.165) by sourceware.org with SMTP; 29 Aug 2004 02:27:42 -0000 Received: from localhost ([127.0.0.1] helo=lists.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C1FUi-00063Z-0A for listarch-gnats-devel@sources.redhat.com; Sat, 28 Aug 2004 22:32:36 -0400 Received: from mailman by lists.gnu.org with tmda-scanned (Exim 4.33) id 1C1FUY-00060g-HZ for help-gnats@gnu.org; Sat, 28 Aug 2004 22:32:26 -0400 Received: from exim by lists.gnu.org with spam-scanned (Exim 4.33) id 1C1FUX-00060D-Df for help-gnats@gnu.org; Sat, 28 Aug 2004 22:32:26 -0400 Received: from [199.232.76.173] (helo=monty-python.gnu.org) by lists.gnu.org with esmtp (Exim 4.33) id 1C1FUX-000607-8I for help-gnats@gnu.org; Sat, 28 Aug 2004 22:32:25 -0400 Received: from [66.60.176.161] (helo=sierralogic.com) by monty-python.gnu.org with smtp (Exim 4.34) id 1C1FPT-0000A8-Es for help-gnats@gnu.org; Sat, 28 Aug 2004 22:27:11 -0400 Received: (qmail 7434 invoked from network); 29 Aug 2004 02:27:09 -0000 Received: from unknown (HELO wizard) (192.168.174.221) by 0 with SMTP; 29 Aug 2004 02:27:09 -0000 From: "Stuart Stevens" To: "'Stuart Stevens'" , "'Chad Walstrom'" , Date: Tue, 31 Aug 2004 14:34:00 -0000 MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit X-Mailer: Microsoft Office Outlook, Build 11.0.5510 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409 Thread-Index: AcSNJsqRLYPs15UFRaqIcQkzzz4QpQAGz66gAAtSC0A= In-Reply-To: Message-Id: Cc: Subject: RE: Responses to GNATS email X-BeenThere: help-gnats@gnu.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: General discussion about GNU GNATS List-Archive: List-Post: List-Help: List-Subscribe: , Sender: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org Errors-To: help-gnats-bounces+listarch-gnats-devel=sources.redhat.com@gnu.org X-SW-Source: 2004-q3/txt/msg00048.txt.bz2 I found that the incoming mail has to specify the database so I created a new email alias that handles bugs for a specific database. Then I had to add a cron entry to process the queue for that database. The incoming responses are appended to the audit-trail, but I had set the audit-trail to read-only so the changes were being thrown away. Stuart -----Original Message----- From: help-gnats-bounces+stuart_stevens=sierralogic.com@gnu.org [mailto:help-gnats-bounces+stuart_stevens=sierralogic.com@gnu.org] On Behalf Of Stuart Stevens Sent: Saturday, August 28, 2004 2:05 PM To: 'Chad Walstrom'; help-gnats@gnu.org Subject: RE: Responses to GNATS email Chad I found that the reply works for the "default" database, but not for other databases. When I reply to a message from another database, a new PR is created in the default database. I created a test database and used it for testing. So the configuration is the standard configuration. Any ideas why it would create a new PR when the reply is using a different database? Thanks Stuart -----Original Message----- From: Chad Walstrom [mailto:chewie@wookimus.net] Sent: Saturday, August 28, 2004 10:43 AM To: help-gnats@gnu.org Cc: Stuart Stevens Subject: Re: Responses to GNATS email Stuart Stevens wrote: > The default email configuration for GNATS email is to set the reply-to > to "bugs" and have an email alias of bugs. When I reply to a GNAT > email, a new PR is generated with the information in the reply. This shouldn't happen if you retain the subject heading from the autoreply GNATS sent you. > I am using Red Hat Linux 8 with a fairly default sendmail/postfix > configuration. > > What should happen when you reply to a GNAT generated email? It should be appended to the current problem report in the Audit Trail. > Would the new message be added to the existing GNAT? Yep. -- Chad Walstrom http://www.wookimus.net/ assert(expired(knowledge)); /* core dump */ _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://lists.gnu.org/mailman/listinfo/help-gnats _______________________________________________ Help-gnats mailing list Help-gnats@gnu.org http://lists.gnu.org/mailman/listinfo/help-gnats