Hey all, We've been using GNATS quite successfully for a while now. The file format for the GNATS requests is a tagged format I sometimes think would be better expressed in XML. I might take it upon myself make that happen. Does anybody know of an XML DTD used for tracking bug/help requests? I'd rather use one that someone else has standardized upon than roll one of my own. _____ Andy Micone Performance Engineer / Process Lead Performance R&D (208) 396-4228 andrew.micone@hp.com