Re: gnatsweb/228: Internal Server Error when "submit edit"

Re: gnatsweb/228: Internal Server Error when "submit edit"

[yngves]

Synopsis: Internal Server Error when "submit edit"

Responsible-Changed-From-To: unassigned->yngves
Responsible-Changed-By: yngves
Responsible-Changed-When: Thu Aug 16 00:58:21 2001
Responsible-Changed-Why:
    Will try to investigate

http://sources.redhat.com/cgi-bin/gnatsweb.pl?cmd=view&pr=228&database=gnats

Re: gnatsweb/228: Internal Server Error when "submit edit"

[yngves]

Synopsis: Internal Server Error when "submit edit"

State-Changed-From-To: feedback->closed
State-Changed-By: yngves
State-Changed-When: Tue Aug 21 06:02:17 2001
State-Changed-Why:
    Turned out to be faulty code inserted into gnatsweb.pl by Originator

http://sources.redhat.com/cgi-bin/gnatsweb.pl?cmd=view&pr=228&database=gnats

Re: gnatsweb/228: Internal Server Error when "submit edit"

[Yngve Svendsen]

The following reply was made to PR gnatsweb/228; it has been noted by GNATS.

From: Yngve Svendsen <yngve.svendsen@clustra.com>
To: Kazunari Sekigawa <sekigawa@neo.shinko.co.jp>,
        gnats-gnats@sourceware.cygnus.com, sudheesh@softjin.com
Cc:  
Subject: Re: gnatsweb/228: Internal Server Error when "submit edit"
Date: Tue, 21 Aug 2001 11:55:54 +0200

 At 13:10 21.08.2001 +0900, Kazunari Sekigawa wrote:
 >Dear Yngve Svendsen,
 >
 >This is a follow-up regarding my PR.
 >I finally got the reason. In fact, I accidentally inserted some buggy
 >code to the original perl script and believed that I had removed them,
 >hence, the error.
 >Sorry for making such a trouble.
 >Now everything is working fine.
 >Hence, please close this PR.
 
 Good to hear that you've go things working!
 
 Regards,
 
 Yngve
 

Re: gnatsweb/228: Internal Server Error when "submit edit"

[Kazunari Sekigawa]

The following reply was made to PR gnatsweb/228; it has been noted by GNATS.

From: Kazunari Sekigawa <sekigawa@neo.shinko.co.jp>
To: Yngve Svendsen <yngve.svendsen@clustra.com>,
        gnats-gnats@sourceware.cygnus.com, sudheesh@softjin.com
Cc:  
Subject: Re: gnatsweb/228: Internal Server Error when "submit edit"
Date: Tue, 21 Aug 2001 13:10:44 +0900

 Dear Yngve Svendsen,
 
 This is a follow-up regarding my PR.
 I finally got the reason. In fact, I accidentally inserted some buggy
 code to the original perl script and believed that I had removed them,
 hence, the error.
 Sorry for making such a trouble.
 Now everything is working fine.
 Hence, please close this PR.
 
 Thanks and best regards,
 K. Sekigawa
 
 Kazunari Sekigawa wrote:
 > 
 > Thank you for your reply.
 > 
 > Yngve Svendsen wrote:
 > >
 > > I think your problem may be caused by the GNATS database being locked. Such
 > > a lock might be left after running gen-index, for instance. Look for a file
 > > called gnats.lock in the gnats-adm directories of your databases and delete it.
 > >
 > > Gnatsweb should catch this, and I have identified the problem. However, I
 > > don't plan to do any more work on Gnatsweb 2.x unless more serious bugs
 > > surface. I believe that Gnats and Gnatsweb 4 aren't suffering from this
 > > problem.
 > >
 > > Please let me know how this turns out.
 > >
 > > Yngve Svendsen
 > > Gnatsweb maintainer
 > >
 > 
 > Before "submit edit," there was no *lock* file.
 > After "submit edit," a lock file is generated in the name of
 >     {DB}/gnats-adm/locks/{nnn}.lock
 > where {DB} is a database name and {nnn} is a problem number in {DB} and
 > {nnn}.lock contains a user's name.
 > The internal server error still remains the same.
 > 
 > Once a lock file gets generated, then succeeding "submit edit" returns an error
 > message saying:
 >     PR {CATEGORY}/{nnn} is locked by {user}
 > This must be OK.
 > 
 > After manually removing the lock file, I again issued "submit edit" then got
 > the same internal server error.
 > 
 > Thank you again for your help.
 > K. Sekigawa
 > 
 > > At 06:17 01.08.2001 +0000, sekigawa@neo.shinko.co.jp wrote:
 > > >Hi,
 > > >
 > > >When I use "submit edit" of gnatsweb,
 > > >HTTP server returns an internal error as follows.
 > > >
 > > >(a) apache 1.3.19
 > > >     [Wed Aug  1 12:56:27 2001] [error] [client 172.30.30.36] Premature
 > > > end of script headers: \
 > > >         /usr/local/apache/cgi-bin/gnatsweb.cgi
 > > >
 > > >(b) Netscape Enterprise Suitespot 3.5
 > > >     [01/Aug/2001:12:46:06] failure: for host aaa.bbb.shinko.co.jp trying
 > > > to POST \
 > > >         /ppp/cgi-bin/gnats1/gnatsweb.cgi, cgi-parse-output reports: \
 > > >         the CGI program /var/ppp/cgi-bin/gnats1/gnatsweb.cgi did not \
 > > >         produce a valid header (program terminated without a valid CGI
 > > > header. \
 > > >         Check for core dump or other abnormal termination)
 > > >
 > > >Notes:
 > > >  (1) I've renamed gnatsweb.pl to gnatsweb.cgi.
 > > >  (2) I have multiple GNATS DBs.
 > > >
 > > >Thanks.
 > > >K. Sekigawa

Re: gnatsweb/228: Internal Server Error when "submit edit"

[Kazunari Sekigawa]

The following reply was made to PR gnatsweb/228; it has been noted by GNATS.

From: Kazunari Sekigawa <sekigawa@neo.shinko.co.jp>
To: Yngve Svendsen <yngve.svendsen@clustra.com>
Cc: gnats-gnats@sourceware.cygnus.com, sudheesh@softjin.com
Subject: Re: gnatsweb/228: Internal Server Error when "submit edit"
Date: Mon, 20 Aug 2001 20:05:03 +0900

 Thank you for your reply.
 
 Yngve Svendsen wrote:
 > 
 > I think your problem may be caused by the GNATS database being locked. Such
 > a lock might be left after running gen-index, for instance. Look for a file
 > called gnats.lock in the gnats-adm directories of your databases and delete it.
 >
 > Gnatsweb should catch this, and I have identified the problem. However, I
 > don't plan to do any more work on Gnatsweb 2.x unless more serious bugs
 > surface. I believe that Gnats and Gnatsweb 4 aren't suffering from this
 > problem.
 > 
 > Please let me know how this turns out.
 > 
 > Yngve Svendsen
 > Gnatsweb maintainer
 >
 
 Before "submit edit," there was no *lock* file.
 After "submit edit," a lock file is generated in the name of
     {DB}/gnats-adm/locks/{nnn}.lock
 where {DB} is a database name and {nnn} is a problem number in {DB} and
 {nnn}.lock contains a user's name.
 The internal server error still remains the same.
 
 Once a lock file gets generated, then succeeding "submit edit" returns an error
 message saying:
     PR {CATEGORY}/{nnn} is locked by {user}
 This must be OK.
 
 After manually removing the lock file, I again issued "submit edit" then got
 the same internal server error.
 
 Thank you again for your help.
 K. Sekigawa 
  
 > At 06:17 01.08.2001 +0000, sekigawa@neo.shinko.co.jp wrote:
 > >Hi,
 > >
 > >When I use "submit edit" of gnatsweb,
 > >HTTP server returns an internal error as follows.
 > >
 > >(a) apache 1.3.19
 > >     [Wed Aug  1 12:56:27 2001] [error] [client 172.30.30.36] Premature
 > > end of script headers: \
 > >         /usr/local/apache/cgi-bin/gnatsweb.cgi
 > >
 > >(b) Netscape Enterprise Suitespot 3.5
 > >     [01/Aug/2001:12:46:06] failure: for host aaa.bbb.shinko.co.jp trying
 > > to POST \
 > >         /ppp/cgi-bin/gnats1/gnatsweb.cgi, cgi-parse-output reports: \
 > >         the CGI program /var/ppp/cgi-bin/gnats1/gnatsweb.cgi did not \
 > >         produce a valid header (program terminated without a valid CGI
 > > header. \
 > >         Check for core dump or other abnormal termination)
 > >
 > >Notes:
 > >  (1) I've renamed gnatsweb.pl to gnatsweb.cgi.
 > >  (2) I have multiple GNATS DBs.
 > >
 > >Thanks.
 > >K. Sekigawa

Re: gnatsweb/228: Internal Server Error when "submit edit"

[Yngve Svendsen]

The following reply was made to PR gnatsweb/228; it has been noted by GNATS.

From: Yngve Svendsen <yngve.svendsen@clustra.com>
To: sekigawa@neo.shinko.co.jp, gnats-gnats@sourceware.cygnus.com
Cc: sudheesh@softjin.com
Subject: Re: gnatsweb/228: Internal Server Error when "submit edit"
Date: Sun, 19 Aug 2001 23:18:51 +0200

 I think your problem may be caused by the GNATS database being locked. Such 
 a lock might be left after running gen-index, for instance. Look for a file 
 called gnats.lock in the gnats-adm directories of your databases and delete it.
 
 Gnatsweb should catch this, and I have identified the problem. However, I 
 don't plan to do any more work on Gnatsweb 2.x unless more serious bugs 
 surface. I believe that Gnats and Gnatsweb 4 aren't suffering from this 
 problem.
 
 Please let me know how this turns out.
 
 Yngve Svendsen
 Gnatsweb maintainer
 
 At 06:17 01.08.2001 +0000, sekigawa@neo.shinko.co.jp wrote:
 >Hi,
 >
 >When I use "submit edit" of gnatsweb,
 >HTTP server returns an internal error as follows.
 >
 >(a) apache 1.3.19
 >     [Wed Aug  1 12:56:27 2001] [error] [client 172.30.30.36] Premature 
 > end of script headers: \
 >         /usr/local/apache/cgi-bin/gnatsweb.cgi
 >
 >(b) Netscape Enterprise Suitespot 3.5
 >     [01/Aug/2001:12:46:06] failure: for host aaa.bbb.shinko.co.jp trying 
 > to POST \
 >         /ppp/cgi-bin/gnats1/gnatsweb.cgi, cgi-parse-output reports: \
 >         the CGI program /var/ppp/cgi-bin/gnats1/gnatsweb.cgi did not \
 >         produce a valid header (program terminated without a valid CGI 
 > header. \
 >         Check for core dump or other abnormal termination)
 >
 >Notes:
 >  (1) I've renamed gnatsweb.pl to gnatsweb.cgi.
 >  (2) I have multiple GNATS DBs.
 >
 >Thanks.
 >K. Sekigawa
 

Re: gnatsweb/228: Internal Server Error when "submit edit"

[yngves]

Synopsis: Internal Server Error when "submit edit"

State-Changed-From-To: open->feedback
State-Changed-By: yngves
State-Changed-When: Sun Aug 19 14:18:24 2001
State-Changed-Why:
    GNATS database probably locked. Advised user to delete gnats.lock.

http://sources.redhat.com/cgi-bin/gnatsweb.pl?cmd=view&pr=228&database=gnats

gnatsweb/228: Internal Server Error when "submit edit"

[sekigawa]

>Number:         228
>Category:       gnatsweb
>Synopsis:       Internal Server Error when "submit edit"
>Confidential:   no
>Severity:       serious
>Priority:       high
>Responsible:    unassigned
>State:          open
>Class:          sw-bug
>Submitter-Id:   net
>Arrival-Date:   Tue Jul 31 23:24:01 PDT 2001
>Closed-Date:
>Last-Modified:
>Originator:     sekigawa@neo.shinko.co.jp
>Release:        gnatsweb 2.8.2
>Organization:
>Environment:
OS: Solaris 2.6
Perl 5.6.1
GNATS 3.113.1
>Description:
Hi,

When I use "submit edit" of gnatsweb,
HTTP server returns an internal error as follows.

(a) apache 1.3.19
    [Wed Aug  1 12:56:27 2001] [error] [client 172.30.30.36] Premature end of script headers: \
        /usr/local/apache/cgi-bin/gnatsweb.cgi

(b) Netscape Enterprise Suitespot 3.5
    [01/Aug/2001:12:46:06] failure: for host aaa.bbb.shinko.co.jp trying to POST \
        /ppp/cgi-bin/gnats1/gnatsweb.cgi, cgi-parse-output reports: \
        the CGI program /var/ppp/cgi-bin/gnats1/gnatsweb.cgi did not \
        produce a valid header (program terminated without a valid CGI header. \
        Check for core dump or other abnormal termination)

Notes:
 (1) I've renamed gnatsweb.pl to gnatsweb.cgi.
 (2) I have multiple GNATS DBs.

Thanks.
K. Sekigawa
>How-To-Repeat:

>Fix:

>Release-Note:
>Audit-Trail:
>Unformatted: