Re: Bugzilla account creation

["Patrick 'P. J.' McDermott" <pjm@nac.net>]

On 2013-08-03 14:10, Ian Lance Taylor wrote:
> "Patrick 'P. J.' McDermott" <pjm@nac.net> writes:
> 
>> On 2013-08-03 11:38, Ian Lance Taylor wrote:
>>> "Patrick 'P. J.' McDermott" <pjm@nac.net> writes:
>>>
>>>> I'm trying to create an account (using this e-mail address) on the
>>>> Sourceware Bugzilla, but I'm not getting a confirmation message.
>>>>
>>>> Was the message not sent?
>>>
>>> Sorry, I only just took a look and the e-mail logs are expired.  If you
>>> try again I'll try to look sooner to see what happened to the e-mail
>>> message.
>>>
>>> Naturally you should check your spam folder if you have one.
>>
>> I just tried again.
> 
> An e-mail was sent out and accepted by 207.99.0.230:
> 
> 2013-08-03 17:28:13.900026500 delivery 3808515: success: User_and_password_not_set,_continuing_without_authentication./<pjm@nac.net>_207.99.0.230_accepted_message./Remote_host_said:_250_ok_mx4.oct.nac.net_1375550893_qp_94986/
> 
> The time is UTC, so this is about 30 minutes before the e-mail to which
> I am replying.

I've been working with my service provider this week to track down this
issue.

It turns out that the perlscanner module of Qmail-Scanner 1.25 [1] on
their end is quarantining the confirmation messages with the event
"Policy:Bad_MIME" and description "Disallowed  characters found in MIME
headers".  There seems to be some non-ASCII character in some mail
header.

I notice Sourceware uses Bugzilla 4.4, and I've previously been able to
create accounts on installations of other versions of Bugzilla.  So I
tried creating accounts on testing installations [2] of Bugzilla 4.2 and
4.4 to see if maybe something changed between versions.  I received
confirmation messages from both versions, so this appears to be an issue
specific to the Sourceware Bugzilla that causes Qmail-Scanner to reject
the messages.

[1]: http://downloads.sourceforge.net/project/qmail-scanner/qmail-scanner/1.25/qmail-scanner-1.25.tgz
     (The relevant code is qmail-scanner-queue.template lines 1060 to
     1065, but the logic is rather generic and unhelpful.)
[2]: http://landfill.bugzilla.org/

Thanks again,
-- 
Patrick "P. J." McDermott
http://www.pehjota.net/
http://www.pehjota.net/contact.html