From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (qmail 114694 invoked by alias); 1 Jun 2017 14:53:25 -0000 Mailing-List: contact overseers-help@sourceware.org; run by ezmlm Precedence: bulk List-Id: List-Archive: List-Post: List-Help: , Sender: overseers-owner@sourceware.org Received: (qmail 114681 invoked by uid 89); 1 Jun 2017 14:53:24 -0000 Authentication-Results: sourceware.org; auth=none X-Virus-Found: No X-Spam-SWARE-Status: No, score=-1.4 required=5.0 tests=AWL,BAYES_00,FREEMAIL_FROM,RCVD_IN_DNSWL_NONE,RCVD_IN_SORBS_SPAM,SPF_PASS autolearn=no version=3.3.2 spammy=christopher, sk:amazing, Christopher, individuals X-HELO: mail-qk0-f171.google.com Received: from mail-qk0-f171.google.com (HELO mail-qk0-f171.google.com) (209.85.220.171) by sourceware.org (qpsmtpd/0.93/v0.84-503-g423c35a) with ESMTP; Thu, 01 Jun 2017 14:53:23 +0000 Received: by mail-qk0-f171.google.com with SMTP id d14so38212595qkb.1 for ; Thu, 01 Jun 2017 07:53:27 -0700 (PDT) X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:mime-version:in-reply-to:references:from:date :message-id:subject:to; bh=DpUB82BulSrJI4kOiqKeqtzfowB1KFDyVN4AnHX6pGw=; b=bQzO6Ybu6lUcAIUtNxKgGsUh7OtkiJOFNEK4MOulD+X4xjDagsdR8HFk6TJDLcs8vq CpBac0LZYGFD7aZbnYnXXGX0HYxtCPhYLU5pNNPvoN2x+7G1JX8KjFTr9v1dbLcoj61+ OoE3ThH5m6illpLi0Hj8CFulyWjesnOi1hUwtgJzfTFMboFhMObsLHGQkQiWkcAUI21T C/E2uBCvDNy3tNQwflXJOUWwJcDfPMIQYs2rU2K0U3AtHA4SyZjkKi4nGtdIay77Lfzl SYffQM3qzS8HLfSRif128UFeoFnM9DacF4H28rNT4PGq+kRKSvN0dg+fGMbcusWOvAGa uzxA== X-Gm-Message-State: AKS2vOz2tk5mQAVFqFEH0/c4dv1PtmNIAGFmqsrY7YR4XYBGV89uIeSE ILeSMaRpI8BUY8ZorbPErxWMt2meuQ== X-Received: by 10.55.181.194 with SMTP id e185mr2155301qkf.195.1496328805517; Thu, 01 Jun 2017 07:53:25 -0700 (PDT) MIME-Version: 1.0 Received: by 10.12.185.172 with HTTP; Thu, 1 Jun 2017 07:53:24 -0700 (PDT) In-Reply-To: <20170601144432.GB4001@ednor.casa.cgf.cx> References: <319d4fda-59ff-dc5b-ee36-21fc5e84518d@redhat.com> <20170531143913.GA1254@ednor.casa.cgf.cx> <20170601144432.GB4001@ednor.casa.cgf.cx> From: David Edelsohn Date: Thu, 01 Jun 2017 14:53:00 -0000 Message-ID: Subject: Re: GCC Bugzilla accounts To: "Frank Ch. Eigler" , Joseph Myers , "Carlos O'Donell" , Overseers Content-Type: text/plain; charset="UTF-8" X-SW-Source: 2017-q2/txt/msg00103.txt.bz2 On Thu, Jun 1, 2017 at 10:44 AM, Christopher Faylor wrote: > On Thu, Jun 01, 2017 at 02:18:57PM +0000, Joseph Myers wrote: >>On Wed, 31 May 2017, David Edelsohn wrote: >> >>> > There certainly are people who send html-only email to overseers asking >>> > to have an account created. That is an issue that they can fix for >>> > themselves and many do. >>> >>> Is there a reason that mail to overseers must reject HTML-only email? >>> Or maybe we need a separate email alias for GCC Bugzilla account >>> requests without the restriction. >> >>Indeed, HTML email is the norm nowadays, and we should not expect users >>(as opposed to developers) to need to reconfigure their email clients to >>avoid sending it to be able to report bugs; we should work with the world >>as it is rather than making users jump through arbitrary hoops. >> >>I think that both any address used for Bugzilla account requests, and >>*-help list addresses explicitly aimed at users seeking help rather than >>developers contributing to Sourceware-hosted projects, should accept HTML >>email and have more relaxed spam filtering than the main development >>lists. > > Sending email, whether it's html formatted or not, and waiting for the > amazingly-dedicated-but-human fche to deal with every request is not > ideal or scalable. overseers was not intended to be a public place > where newbs send email. If we really need to keep using this method, > and html is a barrier, then we need a new mailing list, populated with > gcc people, taking Frank out of the loop. We could just set up an > email alias that forwarded requests to individuals without actually > setting up a full-featured mailing list. If we solicited new volunteers from the GCC community to review GCC Bugzilla account requests, can we easily and conveniently provide those volunteers with privileges to create / approve GCC Bugzilla accounts? This could be an opportunity to grow the GNU Toolchain developer community with important but non-programming tasks. Thanks, David