Re: RFE: Improvements to wording of bugzilla account-creation pages?

[Gerald Pfeifer <gerald@pfeifer.com>]

I do agree with this.

Who can make these changes?

Gerald

On Mon, 2 Feb 2015, David Malcolm wrote:
> I believe we need some wording improvements relating to the disablement 
> of bugzilla account creation.
> 
> If I go to:
>   https://gcc.gnu.org/bugzilla/createaccount.cgi
> I see a page reading:
> 
> 
> BEGIN QUOTE:
> To create a GCC Bugzilla account, all you need to do is to enter a
> legitimate email address. You will receive an email at this address to
> confirm the creation of your account. You will not be able to log in
> until you receive the email. If it doesn't arrive within a reasonable
> amount of time, you may contact the maintainer of this GCC Bugzilla
> installation at overseers@gcc.gnu.org.
> 
> [snip]
> END QUOTE
> 
> 
> Sadly, due to spamming, most of the above is either untrue or
> misleading. Can we change the wording on that page to something like:
> 
> BEGIN SUGGESTION
> Sadly, due to heavy spamming, there is no automated way to create a GCC
> Bugzilla account.
> 
> To create a GCC Bugzilla account, you can email overseers@gcc.gnu.org.
> Alternatively, if you use IRC, you can ask on #gcc on the OFTC network
> (irc.oftc.net).
> 
> [snip]
> 
> END SUGGESTION
> 
> 
> 
> If users *do* fill in the form, they get to a page which reads:
> 
> BEGIN QUOTE:
> <RED>User account creation has been restricted. Contact your
> administrator or the maintainer (overseers@gcc.gnu.org) for information
> about creating an account.</RED> Please press Back and try again.
> END QUOTE
> 
> (this was attempted using my personal gmail.com account, rather than my
> regular redhat.com account)
> 
> This wording could also be improved.
> 
> "User account creation" doesn't make it clear that it's a site-wide
> thing, the "user" in question could well be interpreted as relating to
> the individual user (and I hear anecdotal reports on IRC that people are
> trying this and thinking "oh, is it because I'm on gmail" or whatnot).
> 
> Also the "Please press Back and try again." is plain wrong; if someone
> retries, it isn't going to make it work, as I understand things.
> 
> I'm guessing that the red text is from a BZ parameter, in which case it
> may be easier to modify.
> 
> Suggested rewording of red text:
> "Sadly, due to spamming, we've had to disable automated account
> creation.
> 
> To create a GCC Bugzilla account, you can email overseers@gcc.gnu.org.
> Alternatively, if you use IRC, you can ask on #gcc on the OFTC network
> (irc.oftc.net)."
> 
> (we could have s/creation/creation for that domain/ maybe, if that's the
> case?).
> 
> (Alternatively, a captcha, or somesuch, but clearly that's a lot of
> extra work.
> 
> Or make the original field on the createaccount.cgi hidden to humans,
> and add a human-visible field with a different key, so the spammers are
> POSTing to the wrong field, so that their queries are easily
> distinguishable from benign activity - we reject POSTs where the
> invisible field is nonblank - though, again, that's nontrivial coding
> (and I don't know Perl)).
> 
> Hope this is constructive, but I think we're making it unreasonably
> difficult to file bug reports, and thus likely missing out on the more
> casual contributions to GCC etc.
> 
> Dave