From: Christopher Faylor <cgf-use-the-mailinglist-please@cygwin.com>
To: cygwin-talk@cygwin.com
Subject: Re: Resizing problem
Date: Sat, 17 Jul 2010 00:08:00 -0000 [thread overview]
Message-ID: <20100717000805.GD32291@ednor.casa.cgf.cx> (raw)
In-Reply-To: <270AA78168E41541833C52448F4F34AD2414613C@VHAISHMSGJ2.vha.med.va.gov>
On Fri, Jul 16, 2010 at 05:34:14PM -0500, Timares, Brian (EDS/HP) wrote:
>Christopher Faylor
>>On Fri, Jul 16, 2010 at 04:39:58PM +0100, Andy Koppe wrote:
>>>On 16 July 2010 15:39, Olwe Melwasul wrote:
>>>> On Fri, Jul 16, 2010 at 8:50 AM, Jon TURNEY wrote:
>[something]
>
>>>>And my feelings would either be bolstered by people like Ken Brown who
>>>>answered these initial questions promptly and accurately with patience,
>>>>or trampled rudely and brusquely as is Jon Turney's habit.
>
>>Big ditto. And, I will once again offer my usual pragmatic observation
>>that going personal in a response is not going to have any positive
>>effect on your prospects of additional support from the object of your
>>diatribe.
>>
>>We are giving you stuff for free, including mailing list support. If
>>you don't like the type of support you receive then you *can* send
>>email to a mailing list expressing your outrage but that is not likely
>>to have any positive effect whatsoever beyond the temporary flush from
>>expressing "righteous" indignation.
>
>
>Here are some constructive suggestions for both "sides".
>
>First, adding rudeness to the mix is unlikely to help. The upset a
>user feels, when applied to someone else, won't result in the solution
>to what was the original issue. Of course, the rudeness felt by a user
>when applied by someone more experienced also helps no one.
Maybe you're one of those non-native-English-speakers but I can assure
you that my message was not rude. It was just free advice on how to get
help.
>Second, when someone gets upset, there is typically a reason for it.
Yes, I know. I get upset when people insult the valuable members of the
Cygwin community who provide packages and help. I think that's a really
good reason to get upset.
I think it's particularly upsetting given that we suffered for years
with no one to support Cygwin/X until Jon and Yaakov stepped up to
shoulder that considerable burden, making cygwin/x considerably better
than it had ever been before.
I would hate for them to feel that an ungrateful end-user community made
it not worth the effort.
So, yeah. I get upset.
cgf
parent reply other threads:[~2010-07-17 0:08 UTC|newest]
Thread overview: expand[flat|nested] mbox.gz Atom feed
[parent not found: <270AA78168E41541833C52448F4F34AD2414613C@VHAISHMSGJ2.vha.med.va.gov>]
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