From: Elena <elena@brooklyn-realty.com>
To: help-gnats@gnu.org
Subject: email follow up to GNATS PRs
Date: Mon, 03 Mar 2003 15:10:00 -0000 [thread overview]
Message-ID: <5.1.0.14.2.20030303093522.04240c30@mail.reefedge.com> (raw)
Hi,
Can anyone point me to the right direction....
We have gnats 4.0 beta version. When someone sends email follow up to
gnats, following happens:
1. file "gnatsBlah" created in the gnats-queue directory
2. Short thereafter file disappears from the the gnats-queue directory (I
think it is getting parsed correctly than)
3. Gnats sends email confirmation "The following reply was made to PR
.....; it has been noted by GNATS." with a body of follow up.
4. Nothing else happens
I was expecting that at #4 I would see follow up appended to the PR's
audit-trail, but this never happens. Any ideas of what may be wrong? I have
checked file permissions, GNATS can write to PRs. Also, audit-trail entries
working otherwise (State change, etc)
Any help is much appreciated!
-elena
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next reply other threads:[~2003-03-03 15:10 UTC|newest]
Thread overview: 3+ messages / expand[flat|nested] mbox.gz Atom feed top
[not found] <message <5.1.0.14.2.20030303093522.04240c30@mail.reefedge.com>
2003-03-03 15:10 ` Elena [this message]
2003-03-10 23:10 ` Hans-Albert Schneider
2003-03-11 3:02 ` Elena
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