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From: Chandra Ramesh <Ramesh.Chandra@siemens.com>
To: "'GNATS HELP'" <help-gnats@gnu.org>
Subject: RE: Login error while using Gnats4.0
Date: Fri, 07 Feb 2003 11:39:00 -0000	[thread overview]
Message-ID: <892CE977BB4FD31194EE00A0C9F273390A10B3E5@blrk001a.sisl.co.in> (raw)


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Hello,

	In addition to the points mentioned in my earlier mail, I need a
clarification:

	I created a file by name "gnats-db.conf" with appropriate entries
under /etc directory.
	My database name is "pqagnats" and not gnats-db. So, should I create
a file
	by name "gnats-db.conf" or "pqagnats.conf"?

	Also, from the shell, I am able to file the PRs using "send-pr" and
I also got the mail. I was also able to
	query the PRs using query-pr from the command prompt (shell).
	The index file is created but is looks a bit clustered unlike the
index file generated by gnats-3.113 version.
	There are no separators in this index file. Is this how this file
created by gnats 4.0? 
	But when I use the gnats web interface (2.9.3), I get the same
error:
		"GNATS server cannot read the index".

Thanks and Regards,
Ramesh Chandra



>  -----Original Message-----
> From: 	Chandra Ramesh  
> Sent:	Friday, February 07, 2003 12:44 PM
> To:	GNATS HELP
> Cc:	Chandra Ramesh
> Subject:	Login error while using Gnats4.0
> 
> 
> 
> Hello,
> 
> 	We are using Gnats 4.0 on Redhat linux 7.3. We are also using the
> web interface files gnatsweb.pl
> 	along with gnats.pm.
> 
> 	The very first time itself, when I give the URL of the gnats web
> interface, it is coming out with the
> 	following error:
> 
> 		"GNATS server cannot read the index".
> 
> 	How do I solve this? As for as the instructions, the "index" file
> gets created when we file the first PR.
> 	But even before it why is it searching for the index file? There is
> an empty index file created during the
> 	installation under ../gnats-adm directory.
> 
> 	I have followed the instructions and ceated the database and the
> edited the corresponding configuration files.
> 	I am running the "gnatsd" daemon thro' xinetd. Please let me know
> what mistake I have done and how do I rectify
> 	the above error.
> 
> Thanks and REgards,
> Ramesh Chandra
> 

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             reply	other threads:[~2003-02-07 11:39 UTC|newest]

Thread overview: 2+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2003-02-07 11:39 Chandra Ramesh [this message]
  -- strict thread matches above, loose matches on Subject: below --
2003-02-07  7:17 Chandra Ramesh

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