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From: Chandra Ramesh <Ramesh.Chandra@siemens.com>
To: GNATS HELP <help-gnats@gnu.org>
Subject: Query and Edit on Gnats4.0-beta2 failing
Date: Wed, 12 Feb 2003 06:32:00 -0000	[thread overview]
Message-ID: <892CE977BB4FD31194EE00A0C9F273390A21B064@blrk001a.sisl.co.in> (raw)


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Hello,

      I have installed Gnats4.0-beta2 (Gnats-3.999.2.tar.gz) and the
corresponding
	web server files from the "contrib" directory. Our OS is RedHat
Linux 7.3.
	Gnats is coming up. I am able to file the PRs and it is going into
the database
      of the corresponding category. But there is one problem I am facing:
	
		WHen I do a "edit" or a "query" on a filed PR using web
access, the page is
		shown blank. i.e., none of the entries are filled up from
the database.
		What could be the problem?

		However, when I do a "query-pr" from the command prompt, it
shows the
		details of the PR. 

		The program edit-pr on the command prompt sent me a error
mail as follows:
		
		Can't open file `¨ß\x12B¨ß\x12Bnats/com/pqagnats/
		104461176810446151821044617285Quality/6'

		From the mail contents, the directory name seems to be
corrupted.
		the path should have been /home1/gnats/com/pqagnats.

	So, please let me know how this can be solved using the web access.
	
Thanks and Regards,
Ramesh Chandra


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                 reply	other threads:[~2003-02-12  6:32 UTC|newest]

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