queue-pr problem

queue-pr problem

[Rob Poudrette]

Whenever I submit a pr, queue-pr seems to take it as far as putting it 
in the queue with a .xxx name and it dies there and never appears in a 
search.  I then receive a message saying "queue-pr: execle of gnats 
failed: No such file or directory".   I've ran the command through 
strace and didnt seen anything abnormal.  Has anyone ever ran into this?

Thanks,

Rob




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queue-pr problem

[Rob Poudrette]

Whenever I submit a pr, queue-pr seems to take it as far as putting it 
in the queue with a .xxx name and it dies there and never appears in a 
search.  I then receive a message saying "queue-pr: execle of gnats 
failed: No such file or directory".   I've ran the command through 
strace and didnt seen anything abnormal.  Has anyone ever ran into this?

Thanks,

Rob




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RE: queue-pr problem

[Chandra Ramesh]

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Hello,

	Again Thank you very much for the fast reply.

	I did whatever was mentioned and seems to be working fine :-).
	Thanks a lot for the help.

Regards,
Ramesh Chandra


-----Original Message-----
From: Yngve Svendsen [mailto:yngve.svendsen@sun.com]
Sent: Thursday, January 23, 2003 3:59 PM
To: Chandra Ramesh
Cc: GNATS HELP
Subject: RE: queue-pr problem


At 15:51 23.01.2003 +0530, Chandra Ramesh wrote:

>Hello,
>
>         Thanks for the fast reply :-).
>
>         I did whatever was mentioned and that error is gone.
>         But now all the messages are getting queued in "gnats-queue" 
> directory.
>         From this directory, it is not proceeding further. It is not 
> storing the
>         PR in the corresponding category. (I created a PR for a "config" 
> category).
>         So, How do I make it go further?
>
>         I tried the "send-pr" program from the command prompt. It opened 
> a "vi" editor.
>         I filled up the required values. After saving the file, I chose 
> the "send" button.
>         It said "problem report sent".
>         But again no PR is getting stored in the corresponding category.

You have probably not set up the cron job which is supposed to pick up and 
file the PR once it is queued in the gnats-queu directory. Have a look at 
item 5 under
http://www.gnu.org/software/gnats/doc/3_113_1/gnats_4.html#SEC57

- Yngve 

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RE: queue-pr problem

[Yngve Svendsen]

At 15:51 23.01.2003 +0530, Chandra Ramesh wrote:

>Hello,
>
>         Thanks for the fast reply :-).
>
>         I did whatever was mentioned and that error is gone.
>         But now all the messages are getting queued in "gnats-queue" 
> directory.
>         From this directory, it is not proceeding further. It is not 
> storing the
>         PR in the corresponding category. (I created a PR for a "config" 
> category).
>         So, How do I make it go further?
>
>         I tried the "send-pr" program from the command prompt. It opened 
> a "vi" editor.
>         I filled up the required values. After saving the file, I chose 
> the "send" button.
>         It said "problem report sent".
>         But again no PR is getting stored in the corresponding category.

You have probably not set up the cron job which is supposed to pick up and 
file the PR once it is queued in the gnats-queu directory. Have a look at 
item 5 under http://www.gnu.org/software/gnats/doc/3_113_1/gnats_4.html#SEC57

- Yngve 



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RE: queue-pr problem

[Chandra Ramesh]

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Hello,

	Thanks for the fast reply :-). 

	I did whatever was mentioned and that error is gone.
	But now all the messages are getting queued in "gnats-queue"
directory.
	From this directory, it is not proceeding further. It is not storing
the
	PR in the corresponding category. (I created a PR for a "config"
category).
	So, How do I make it go further?

	I tried the "send-pr" program from the command prompt. It opened a
"vi" editor.
	I filled up the required values. After saving the file, I chose the
"send" button.
	It said "problem report sent".
	But again no PR is getting stored in the corresponding category.

	Further, I noticed in the send-pr program, the submitter-ID is
coming as "net".
	Is this correct? OR should it be the name of my site? 

Thanks and Regards,
Ramesh Chandra


-----Original Message-----
From: Yngve Svendsen [mailto:yngve.svendsen@sun.com]
Sent: Thursday, January 23, 2003 2:55 PM
To: Chandra Ramesh; GNATS HELP
Subject: Re: queue-pr problem


At 14:40 23.01.2003 +0530, Chandra Ramesh wrote:


>  Hello,
>
>         We are using Gnats 3.113.1 on a REDHAT LINUX 7.3.
>
>         We are using the web interface program wwwgnats.pl and 
> libgnats.pl for filing the report.
>         When we file and hit the "click here to send" button on the web 
> interface, it says it has sent the report.
>         But we are getting the following error mesage in the mail:
>
>            ----- The following addresses had permanent fatal errors -----
>"| /usr/local/libexec/gnats/queue-pr -q"
>     (reason: service unavailable)
>     (expanded from: bugs)
>
>    ----- Transcript of session follows -----
>smrsh: queue-pr not available for sendmail programs
>554 5.0.0 Service unavailable
>
>         How can I solve this problem?

This is an FAQ. Please look at 
http://www.gnu.org/software/gnats/doc/faq/gnats-faq_3.html#SEC26

That should solve it.

Yngve Svendsen 

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Re: queue-pr problem

[Yngve Svendsen]

At 14:40 23.01.2003 +0530, Chandra Ramesh wrote:


>  Hello,
>
>         We are using Gnats 3.113.1 on a REDHAT LINUX 7.3.
>
>         We are using the web interface program wwwgnats.pl and 
> libgnats.pl for filing the report.
>         When we file and hit the "click here to send" button on the web 
> interface, it says it has sent the report.
>         But we are getting the following error mesage in the mail:
>
>            ----- The following addresses had permanent fatal errors -----
>"| /usr/local/libexec/gnats/queue-pr -q"
>     (reason: service unavailable)
>     (expanded from: bugs)
>
>    ----- Transcript of session follows -----
>smrsh: queue-pr not available for sendmail programs
>554 5.0.0 Service unavailable
>
>         How can I solve this problem?

This is an FAQ. Please look at 
http://www.gnu.org/software/gnats/doc/faq/gnats-faq_3.html#SEC26

That should solve it.

Yngve Svendsen 



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queue-pr problem

[Chandra Ramesh]

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 Hello,

	We are using Gnats 3.113.1 on a REDHAT LINUX 7.3.

	We are using the web interface program wwwgnats.pl and libgnats.pl
for filing the report.
	When we file and hit the "click here to send" button on the web
interface, it says it has sent the report.
	But we are getting the following error mesage in the mail:

	   ----- The following addresses had permanent fatal errors -----
"| /usr/local/libexec/gnats/queue-pr -q"
    (reason: service unavailable)
    (expanded from: bugs)

   ----- Transcript of session follows -----
smrsh: queue-pr not available for sendmail programs
554 5.0.0 Service unavailable


	How can I solve this problem?

Thanks and Regards,
Ramesh Chandra


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