gnats/177: queue-pr is failing

gnats/177: queue-pr is failing

[rismail]

>Number:         177
>Category:       gnats
>Synopsis:       queue-pr is failing
>Confidential:   no
>Severity:       critical
>Priority:       medium
>Responsible:    unassigned
>State:          open
>Class:          sw-bug
>Submitter-Id:   net
>Arrival-Date:   Wed Apr 18 06:24:00 PDT 2001
>Closed-Date:
>Last-Modified:
>Originator:     rismail@irdetoaccess.com
>Release:        unknown-1.0
>Organization:
>Environment:

>Description:
I have configured two databases on my system and it works fine.I now have a third database, which to my mind has been working.It turns out that PRs created in this new database are sent to the $GNATS_ROOT/gnats-queue directory and never placed into the database.I have checked the config file and aliases file and both seem O.K. What can I try next ?
>How-To-Repeat:

>Fix:

>Release-Note:
>Audit-Trail:
>Unformatted:

Re: gnats/177: queue-pr is failing

[Yngve Svendsen]

The following reply was made to PR gnats/177; it has been noted by GNATS.

From: Yngve Svendsen <yngve.svendsen@clustra.com>
To: rismail@irdetoaccess.com,gnats-gnats@sourceware.cygnus.com
Cc:  
Subject: Re: gnats/177: queue-pr is failing
Date: Wed, 18 Apr 2001 15:49:55 +0200

 At 13:21 18.04.2001 +0000, rismail@irdetoaccess.com wrote:
 >I have configured two databases on my system and it works fine.I now have 
 >a third database, which to my mind has been working.It turns out that PRs 
 >created in this new database are sent to the $GNATS_ROOT/gnats-queue 
 >directory and never placed into the database.I have checked the config 
 >file and aliases file and both seem O.K. What can I try next ?
 
 In addition to the queue-pr job invoked by the mail alias, you need to set 
 up a cron job for queue-pr to grab the incoming PRs from the gnats-queue 
 directory and send them to file-pr for processing. Basically, you need one 
 cron job for each database. Further information can be found under item 4 
 of http://sources.redhat.com/gnats/3_113_manual/gnats_4.html#SEC60
 
 Hope this helps,
 
 Yngve Svendsen
 IS Engineer
 Clustra AS, Trondheim, Norway