RE: Help-gnats Digest, Vol 28, Issue 3

* RE: Help-gnats Digest, Vol 28, Issue 3
       [not found] <20050314194142.E02F947EED@mailgate.velankani.com>
@ 2005-03-15 12:20 ` Hemanth S
  2005-03-15 17:09   ` customizing initial-pr-notification-pending Chad Walstrom
  2005-03-16 16:46 ` Notify and reponsible mail : URL Hemanth S
  1 sibling, 1 reply; 5+ messages in thread
From: Hemanth S @ 2005-03-15 12:20 UTC (permalink / raw)
  To: help-gnats

Hi,

How to provide an hyperlink to the PR's raised. That is the mail sent when
PR is raised.

Thanks & Regards,
Hemanth S

Velankani Software Pvt. Ltd.
43, Electronic City, Phase II,
Hosur Road, Bangalore-560100. India.
Board:+91 80 28522507 x 7101

"Every Customer is a Reference Customer"

-----Original Message-----
From: help-gnats-bounces+shemanth=velankani.com@gnu.org
[mailto:help-gnats-bounces+shemanth=velankani.com@gnu.org] On Behalf Of
help-gnats-request@gnu.org
Sent: Tuesday, March 15, 2005 1:12 AM
To: help-gnats@gnu.org
Subject: Help-gnats Digest, Vol 28, Issue 3

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Today's Topics:

   1. Re: Problems with mailformat initial-response-to-submitter
      (Mel Hatzis)
   2. Gnatsweb: Unparseable reply from gnatsd (Jeremy Cowgar)
   3. Re: Gnatsweb: Unparseable reply from gnatsd (Chad Walstrom)

----------------------------------------------------------------------

Message: 1
Date: Sun, 13 Mar 2005 09:47:59 -0800
From: Mel Hatzis <mel@wattes.org>
Subject: Re: Problems with mailformat initial-response-to-submitter
To: Micha Lenk <micha.lenk@fsmi-s1.fs.uni-karlsruhe.de>
Cc: help-gnats@gnu.org
Message-ID: <42347CCF.4090208@wattes.org>
Content-Type: text/plain; charset="iso-8859-15"

Micha Lenk wrote:
> Hello,
> 
> I am trying to setup my gnats (Debian package 4.0-7) installation using
> custom formats for the initial mailresponse to the submitter. I think
> that I have activated this feature since the option send-submitter-ack
> is set to "true". But when I send a bug to bugs@mi.fs.uni-karlsruhe.de
> only a mail to gnats-admin and *not* to the sender of the PR will be sent.
> 
> Can you help me? You can find the /etc/gnats/db-config/default/dbconfig
> attached to this mail.

Can you email the header of the email message containing the bug that
you're sending to 'bugs@mi.fs.uni-...'.

If your email message contains a 'Reply-To: gnats-admin", the "initial
response to submitter" email will be sent to "gnats-admin".

The only other reason I can see for it to go to 'gnats-admin' is if
you set the debug-mode option in the database-info section to 'true'
but it looks like you haven't done this.

--
Mel Hatzis

> 
> Thank you in advance.
>   Micha
> 
> 
> ------------------------------------------------------------------------
> 
> # This configuration file describes the standard "out-of-the-box"
configuration
> # for GNATS.  It is responsible for describing the types of data stored
> # in fields, the order of fields in the index file, and the format of
> # results returned from query-pr.
> #
> # The format of the file is rather freeform; whitespace is unnecessary,
and is
> # ignored.  Any text after a # is considered to be a comment, and is
ignored 
> # until the end of the line.
> #
> # The first section describes various aspects of the database.
> 
> database-info {
>     # If true, mail is sent to the gnats-admin mail address instead
>     # of the submitter.  (Should be set to false or true.)
>     debug-mode false
> 
>     # If true, all of the Received: headers are kept in the PR,
>     # otherwise only the first one is kept.
>     keep-all-received-headers false
> 
>     # If true, we track required PR times and notify the responsible
>     # people when the times expire.
>     notify-about-expired-prs false
> 
>     # Send the PR submitter an acknowledgement for a newly-submitted PR;
>     # the format of the message is the "mail-format" query format.
>     send-submitter-ack true
> 
>     # The directory where at-pr and mail-pr can be found.
>     libexecdir "/usr/lib/gnats"
> 
>     # The hours that define a business day, in 24-hour format.
>     business-day-hours 10-17
>     # The starting and ending days of the week that define the business
day.
>     business-week-days 1-5
> 
>     # If true, directories for categories are automatically created if
they
>     # don't already exist.
>     create-category-dirs true
> 
>     # The default permission mask for new category directories.
>     category-dir-perms "0750"
> }
> 
> #
> # The second section describes each field within the PR.
> #
> # The name specified here is also used as the field header in the PR, with
> # a `>' prepended and a `:' appended.
> #
> 
> field "Number" {
>     # This entry describes a builtin field; "number" is the internal
>     # name of the field.  (The builtin names correspond to the old gnats
>     # field names, and are case-insensitive as are field names.)
>     builtin-name "number"
> 
>     # A one-line description of the field, in human-readable form.
>     description "PR Number"
> 
>     # Integer values are stored in this field.
>     integer {
>         # This must be -1 -- code in various programs relies on the first
>         # character of the field being a '-' if the value wasn't
specified.
>         # Really, it shouldn't have a default.
>         default "-1"
>     }
>     # The field value may not be edited.
>     read-only
> }
> 
> field "Category" {
>     builtin-name "category"
>     description "What area does this PR fall into?"
>     #
>     # The possible values for this field are enumerated in a separate
file.
>     #
>     enumerated-in-file {
> 	#
> 	# The name of the file is "categories"; it is located in the
> 	# gnats-adm subdirectory of the database.
> 	#
> 	path "categories"
> 	#
> 	# The names of the fields in the file; the file has 4 fields.
> 	# Fields within the file are separated by colons (:).
> 	#
> 	fields {
> 	    "category" "fullname" "person" "notify"
> 	}
> 	# The file is keyed on this field.  (This is currently ignored, but
> 	# it will eventually be used and should be present.  For now, this
> 	# must always be the first field listed above.)
> 	key "category"
>     }
>     # This field is searched when doing a --text search in query-pr.
>     textsearch
> }
> 
> field "Synopsis" {
>     builtin-name "synopsis"
>     description "One-line summary of the PR"
>     text
>     # When doing queries on this field, by default regexps do not need to
>     # match the contents of the field exactly.  The other possible
>     # value is "exact-regexp".
>     query-default inexact-regexp
>     textsearch
> }
> 
> field "Confidential" {
>     builtin-name "confidential"
>     description "Yes/no flag indicating if the PR contents are
confidential"
>     # An enumerated field with two possible values; the default value
>     # is "yes".
>     enum {
> 	values { "yes" "no" }
> 	default "yes"
>     }
>     textsearch
>     # This field may not be queried unless the user has full permissions
>     # to search it.  (Does this actually do anything???  Probably not.)
>     restricted
> }
> 
> field "Severity" {
>     builtin-name "severity"
>     description "How severe is the PR?"
>     enum {
> 	values { "critical" "serious" "non-critical" }
> 	default "serious"
> 	# We don't want to suggest a default when a PR is being input.
> 	input-default ""
>     }
>     textsearch
> }
> 
> field "Priority" {
>     builtin-name "priority"
>     description "How critical is it that the PR be fixed?"
>     enum {
>         values { "high" "medium" "low" }
>         default "medium"
> 	# We don't want to suggest a default when a PR is being input.
> 	input-default ""
>     }
>     query-default exact-regexp
>     textsearch
> }
> 
> 
> field "Responsible" {
>     builtin-name "responsible"
>     description "The user responsible for the PR"
>     enumerated-in-file {
> 	path "responsible"
> 	fields {
> 	    "responsible" "fullname" "alias"
> 	}
> 	key "responsible"
> 	# We have to allow any value here, because old GNATS didn't require
> 	# all possible responsible users to be listed in the responsible
> 	# file--it looks in the password database as well.
> 	#
> 	# The flag indicates that the value in the field doesn't have to
> 	# match one of the entries in the administrative file.
> 	allow-any-value
>     }
>     textsearch
>     # When the field is edited, we want an audit-trail entry to be added,
>     # and we want to require a reason for the change.
>     on-change {
> 	add-audit-trail
> 	require-change-reason
>     }
> 
> # Terminate the entry in the index after the first space.  (bleah!
Probably
> # no longer needed. And we should handle this by allowing a format 
> # character in the index spec instead of this option.)
>     nospaces-in-index
> }
> 
> field "State" {
>     builtin-name "state"
>     description "The current state of the PR"
>     enumerated-in-file {
> 	path "states"
> 	fields { "state" "type" "description" }
> 	key "state"
>     }
>     textsearch
> 
>     on-change {
> 	# Add Audit-Trail entries when this field changes.
> 	add-audit-trail
> 	# Require that a reason be supplied when this field is edited.
> 	require-change-reason
>     }
> #
> # Here's an example of how we would set the Closed-Date: field when the
> # State: field is changed to "closed".
> #
> # Note that a \ followed by a newline is ignored, and \n within strings
> # is translated to the EOL character.
> #
> # Only do the edit if the new State's type is "closed".
> #
>     on-change "State[type]==\"closed\"" {
> #
> #	Set the Closed-Date field to the current date.  (We can also
> #       use $OldValue and $NewValue here as well, in addition to any
> #       of the PR's field values.)
> #
> 	set-field "Closed-Date" {
> 	    "%s"
> 	    "$CurrentDate"
> 	}
>     }
> 
> #
> # If the old PR's State: field type is closed...then we want to clear
> # the Closed-Date field, because the new PR's state isn't closed anymore.
> #
>     on-change "oldpr:State[type]==\"closed\"" {
> 	#
> 	# Null it out.
> 	#
> 	set-field "Closed-Date" {
> 	    ""
> 	}
>     }
> }
> 
> field "Location" {
>     description "Where does the problem occur?"
>     enum {
>         values { "info" "mathe" "both" "other"}
> 	input-default ""
>     }
>     query-default inexact-regexp
>     textsearch
> }
> 
> field "Keywords" {
>     description "Keywords used to index this PR"
>     text
>     query-default inexact-regexp
>     textsearch
> }
> 
> field "Date-Required" {
>     description "Date that the PR must be fixed by"
>     date
> }
> 
> field "Class" {
>     description "The type of bug"
>     enumerated-in-file {
> 	path "classes"
> 	fields { "class" "type" "description" }
> 	key "class"
>     }
>     textsearch
> }
> 
> field "Submitter-Id" {
>     builtin-name "submitter-id"
>     description "Site-specific identification of the PR author"
>     enumerated-in-file {
> 	path "submitters"
> 	fields {
> 	    "submitter" "fullname" "type" "rtime" "contact" "notify"
> 	}
> 	key "submitter"
>     }
>     textsearch
> }
> 
> field "Arrival-Date" {
>     builtin-name "arrival-date"
>     description "Arrival date of the PR"
>     # A date field.  Dates are validated as to format before they can be
>     # stored; the field contents may also be empty.
>     date
>     # The field value may not be edited.
>     read-only
> }
> 
> field "Closed-Date" {
>     builtin-name "closed-date"
>     description "Date when the PR was closed"
>     date
>     # The field may not be edited by the user.
>     read-only
> }
> 
> field "Cases" {
>     description "Records about incidents related to this PR"
>     text
>     query-default inexact-regexp
>     textsearch
> }
> 
> field "Last-Modified" {
>     builtin-name "last-modified"
>     description "Last modification date of the PR"
>     date
>     # The field may not be edited by the user.
>     read-only
> }
> 
> field "Originator" {
>     builtin-name "originator"
> 
>     description "Name of the PR author"
> 
>     # The data type stored in this field is text. 
>     text
> 
>     query-default inexact-regexp
> 
>     textsearch
> }
> 
> field "Release" {
>     description "release number or tag"
>     text
>     query-default inexact-regexp
>     textsearch
> }
> 
> field "Organization" {
>     description "Organization of PR author"
>     # Multiple lines of text may appear in the field.
>     multitext
> }
> 
> field "Environment" {
>     # Dieses Feld kann z.B. für den Hostname verwendet werden.
>     description "Machine, OS, target, libraries"
>     multitext
> }
> 
> field "Description" {
>     builtin-name "description"
>     description "Precise description of the problem"
>     multitext
> }
> 
> field "How-To-Repeat" {
>     description "code/input/activities to reproduce the problem"
>     multitext
> }
> 
> field "Fix" {
>     description "How to correct or work around the problem, if known"
>     multitext {
> # Do we really want this here?
> 	default "\nUnknown"
>     }
> }
> 
> field "Release-Note" {
>     multitext
> }
> 
> # This field should be append-only, to prevent screwballs from deleting
> # text out of it.  However, we need to fix the permissions model before
> # we add that sort of guff.
> field "Audit-Trail" {
>     builtin-name "audit-trail"
>     description "Log of specific changes to the PR"
>     multitext
> }
> 
> #
> # This is the "limbo death nuke" field where unparsed text ends up.
> #
> field "Unformatted" {
>     builtin-name "unformatted"
>     description "Miscellaneous text that was not parsed properly"
>     multitext
> }
> 
> #
> # The following query sections describe the output of various types of
> # queries.
> #
> # For a full query, all fields are printed out.  The format used is
> # the same as a normal PR.
> #
> query "full" {
>     fields all
> }
> 
> #
> # Used for edits.  The field contents are displayed "raw".
> #
> query "edit" {
>     fields all
>     raw
> }
> 
> #
> # If a list of fields is given without any format specifier, the fields
> # are printed out in the same format as they would appear in a PR,
> # complete with headers.
> #
> # The standard query type is the one that is performed by default if no
> # format is specified to query-pr.
> # 
> query "standard" {
>     fields {
> 	"Number" "Category" "Synopsis" "Confidential" "Severity" "Priority"
> 	"Responsible" "State" "Class" "Cases" "Location" "Keywords"
> 	"Date-Required" "Submitter-Id" "Arrival-Date" "Closed-Date"
> 	"Last-Modified" "Originator" "Release"
>     }
> }
> 
> #
> # The format string uses printf-style formatting to format its
> # output. No headers are printed, and a trailing EOL character is
> # always output. \n within the string is replaced with the proper EOL
> # character.
> #
> # The format characters are:
> # %s - plain string.
> # %S - similar to %s, but the string is terminated at the first space
> #      that occurs in the field contents.  Used for the Responsible:
> #      field.
> # %d - integer value.  This is normally used to print out enumerated
> #      fields with their integer equivalent, or to print out dates
> #      as "seconds since Jan 1, 1970".
> # %D - formatted date field.
> # %Q - SQL-formatted date field.
> # %F - write the entire field with the header and a newline, just as if
> #      it were being written to a PR.  Any positional indicators and
> #      such are ignored.
> #
> # For most %-formats the usual `-' and `+' positional specifiers may be
given.
> #
> # This is the --summary format in query-pr.
> #
> query "summary" {
>     format "%8s %-8.8S %-8.8s %-9.9s %-9.9s %-8.8s %-10.10s %s"
>     fields {
> 	"Number" "Responsible" "Category" "State" "Severity" "Priority"
> 	"Submitter-Id" "Synopsis"
>     }
> }
> 
> #
> # The next two are historical silliness.
> #
> query "sql" {
>     format
"%-8.8s|%-16.16s|%-128.128s|%-3.3s|%1.1d|%1.1d|%-16.16S|%1.1d|%1.1d|%-16.16s
|%-21.21Q|%-64.64s|%-64.64s|%-21.21Q|%-21.21Q|%-64.64s|%-64.64s|%-21.21Q|"
>     fields {
> 	"Number" "Category" "Synopsis" "Confidential" "Severity" "Priority"
> 	"Responsible" "State" "Class" "Submitter-Id" "Arrival-Date"
> 	"Originator" "Release" "Last-Modified" "Closed-Date" "Location"
> 	"Keywords" "Date-Required"
>     }
> }
> 
> query "sql2" {
>     format "%s|%s|%s|%s|%d|%d|%S|%d|%d|%s|%Q|%s|%s|%Q|%Q|%s|%s|%Q|"
>     fields {
> 	"Number" "Category" "Synopsis" "Confidential" "Severity" "Priority"
> 	"Responsible" "State" "Class" "Submitter-Id" "Arrival-Date"
> 	"Originator" "Release" "Last-Modified" "Closed-Date" "Location"
> 	"Keywords" "Date-Required"
>     }
> }
> 
> #
> # The format used for Audit-Trail entries.  The following parameters
> # are passed in, and can be used in addition to any of the PR fields:
> # $FieldName -- the name of the field that has changed
> # $OldValue -- the old value of the field
> # $NewValue -- the new field value
> # $EditUserEmailAddr -- the email address of the user editing the field
> # $CurrentDate -- the current date
> # $ChangeReason -- the reason for the change (may be blank if no reason
was
> #					      supplied)
> #
> audit-trail-format {
>     format "\
> %s-Changed-From-To: %s->%s\n\
> %s-Changed-By: %s\n\
> %s-Changed-When: %s\n\
> %s-Changed-Why:\n\
> %s\n\n"
> 
>     fields {
> 	"$FieldName" "$OldValue" "$NewValue"
> 	"$FieldName" "$EditUserEmailAddr"
> 	"$FieldName" "$CurrentDate"
> 	"$FieldName" "$ChangeReason"
>     }
> }
> 
> #
> # This message is used when mailing an initial response back to the 
> # PR submitter.
> #
> 
> mail-format "initial-response-to-submitter" {
>     from-address {
> 	fixed-address "gnats-admin@mi.fs.uni-karlsruhe.de"
>     }
> 
>     # For addresses that are joined with |, we try each one in turn, from
>     # left to right,  until we find one that's non-empty.
>     # Multiple addresses may be listed here.
>     to-addresses {
> 	"Reply-To:" | "From:" | "From" | "Submitter-Id"
>     }
>     header {
> #	format "MIME-Version: 1.0\n\
> #Content-Type: text/plain; charset=iso-8859-1\n\
> #Content-Transfer-Encoding: 8bit\n\
> #Subject: Bug#%s: %s\n"
> 	format "Subject: Bug#%s: %s\n"
> 	fields { "Number" "Subject:" }
>     }
> 
>     body {
> format "Vielen Dank für Deinen Fehlerbericht.\n\
> Er hat die Fehlerbericht-Nummer %s.\n\
> Der zuständige Ansprechpartner für diesen Fehlerbericht ist %s\n\
> \n\
> %F%F%F%F\n\
> "
> 	fields { "Number" "Responsible[fullname]"
> 	         "Category" "Responsible" "Synopsis" "Arrival-Date" }
>     }
> }
> 
> #
> # The message sent to the responsible parties when a new non-pending
> # PR arrives.
> #
> 
> mail-format "initial-pr-notification" {
>     # Who the mail is from.
>     from-address {
> 	"From:" | "From"
>     }
> 
>     # We send mail to the responsible person, the addresses listed in
>     # the contact and notify fields of the submitter adm file entry for
>     # the Submitter-Id, and the notify person listed in the category
>     # adm file.
>     to-addresses {
> 	"Responsible"
> 	"Submitter-Id[contact]"
> 	"Submitter-Id[notify]"
> 	"Category[notify]"
>     }
> 
>     # The reply-to address; either use the Reply-To: or From: header
values 
>     # from the PR, or the Submitter-Id's mail address.
>     reply-to {
> 	"Reply-To:" | "From:" | "Submitter-Id"
>     }
> 
>     # Any additional header text we want to add.  Must have a newline at
the
>     # end of each line.
>     header {
> 	format "Subject: %s/%s: %s\n"
> 	fields { "Category" "Number" "Subject:" }
>     }
> 
>     body {
> # Need to add this feature, or something like it.
> #	($ExpireTime != "") {
> #		format "\tThe contract type is `%s' with a response time of
%d business hours.\n"
> #		fields { "Submitter-Id[type]" "$ExpireTime" }
> #	}
> #       %P is "write the entire PR".  Ugh.  FIXME XXX ??? !!!
> 	format "%P"
> 	# And if there's a %-format...there has to be an associated field.  
> 	# Double bleah.
> 	fields { "$" }
>     }
> }
> 
> #
> # This format is used for initial PRs that end up as pending PRs.
> #
> mail-format "initial-pr-notification-pending" {
>     #
>     # Is this good?
>     #
>     from-address {
> 	"From:" | "From"
>     }
> 
>     #
>     # Boring--we only tell gnats-admin about it.
>     #
>     to-addresses {
> 	fixed-address "gnats-admin"
>     }
> 
>     #
>     # Questionable for a pending PR.
>     #
>     reply-to {
> 	"Reply-To:" | "From:" | "Submitter-Id"
>     }
> 
>     header {
> 	format "Subject: %s/%s: %s (pending)\n"
> 	fields { "Category" "Number" "Subject:" }
>     }
> 
>     body {
> #
> #       See above.
> #
> #	($ExpireTime != "") {
> #		format "\tThe contract type is `%s' with a response time of
%d business hours.\n"
> #		fields { "Submitter-Id[type]" "$ExpireTime" }
> #	}
> 	format "%P"
> 	fields { "$" }
>     }
> }
> 
> #
> # Used when a response to a PR is received via email.
> #
> # The following parameters are passed in:
> # $MailFrom -- the From: line of the original message
> # $MailTo -- the To: line of the original message
> # $MailSubject: The Subject: line of the original message
> # $MailCC: The CC: line of the original message
> # $NewAuditTrail -- the text of the new audit trail entry (the body of
> #	            the message)
> #
> mail-format "appended-email-response" {
>     from-address {
> 	"$MailFrom"
>     }
> 
>     #
>     # Should we send a copy to the user that sent in the message?
>     #
>     to-addresses {
> 	"Responsible"
> 	"Submitter-Id[contact]"
>     }
> 
>     reply-to {
> 	"$MailFrom"
>     }
> 
>     header {
> 	format "Subject: %s/%s: %s\n"
> 	fields { "Category" "Number" "$MailSubject" }
>     }
> 
>     body {
> 	format "The following reply was made to PR %s/%s; it has been noted
by GNATS.\n\n%s"
> 	fields { "Category" "Number" "$NewAuditTrail" }
>     }
> }
> 
> #
> # Used to send mail for a change that generates an Audit-Trail entry.
> # The following parameters are available:
> # $EditUserEmailAddr -- the email address of the user editing the PR
> # $OldResponsible -- the previous Responsible field entry, if it was
changed
> # $NewAuditTrail -- the Audit-Trail: entries that have been appended
> #		    by the edits
> #
> mail-format "audit-mail" {
>     from-address {
> 	"$EditUserEmailAddr"
>     }
> 
>     #
>     to-addresses {
> 	"Responsible"
> 	"$OldResponsible"
> 	"Category[notify]"
> 	"Submitter-Id[contact]"
> 	"$EditUserEmailAddr"
> 	"Reply-To:" | "From:" | "From"
>     }
> 
>     #
>     # ???  Good question!
>     #
>     reply-to {
> 	fixed-address "bugs"
>     }
> 
>     header {
> 	format "Subject: Re: %s/%s\n"
> 	fields { "Category" "Number" }
>     }
> 
>     body {
> 	format "Synopsis: %s\n\n%s\n"
> 	fields { "Synopsis" "$NewAuditTrail" }
>     }
> }
> 
> #
> # Used to send mail when a PR is deleted.
> # The following parameters are available:
> # $EditUserEmailAddr -- the email address of the user deleting the PR
> # $PRNum -- the number of the PR that was deleted
> # Can't refer to the deleted PR at this point--it's been deleted. *bam*
> #
> mail-format "deleted-pr-mail" {
>     from-address {
> 	"$EditUserEmailAddr"
>     }
> 
>     #
>     to-addresses {
> 	fixed-address "gnats-admin"
>     }
> 
>     header {
> 	format "Subject: Deleted PR %s\n"
> 	fields { "$PRNum" }
>     }
> 
>     body {
> 	format "PR %s was deleted by user %s.\n"
> 	fields { "$PRNum" "$EditUserEmailAddr" }
>     }
> }
> 
> #
> # Global on-change sections are executed once for each PR edit.
> #
> # This one takes care of setting the Last-Modified field.  The following
> # format parameters are available:
> #
> # $CurrentDate -- the current date
> # $EditUserEmailAddr -- the email address of the user making the change(s)
> #
> on-change {
>     set-field "Last-Modified" { "%s" "$CurrentDate" }
> }
> 
> #
> # The index entry lists the fields that appear in the index.  For now, the
PR
> # ID (consisting of "category/number") is always first in the index
records,
> # and is not explicitly given here.
> #
> # The binary-index keyword indicates that a binary file format will be
used
> # to store the index.  This has several advantages over the old ASCII
format,
> # not the least of which is avoiding problems with quoting field
separators
> # (which didn't work properly in GNATS v3).
> # 
> # If the old ASCII format is used (by setting binary-index to false) a '|'
is
> # used as the separator between fields by default.  An alternate field 
> # separator may be given with the "separator" keyword.
> #
> index {
>     # Name of the index file in the gnats-adm directory.  The name is
>     # respected, but you can only have one index entry per database (for
>     # now).  The index is keyed by PR number.
>     path "index"
>     # The fields in the index, in the order in which they will appear.
>     fields {
> 	"Submitter-Id" "Responsible" "State" "Confidential" "Severity"
> 	"Priority" "Date-Required" "Location" "Keywords" "Arrival-Date"
> 	"Last-Modified" "Closed-Date" "Class" "Originator" "Release"
> 	"Synopsis" "Cases"
>     }
>     # A somewhat convoluted binary format is used when binary-index is set
>     # to true.
>     binary-index true
> }
> 
> # initial-entry describes which fields should be present on initial entry;
> # this is used by send-pr (for example) to decide which fields to include 
> # in the template.  
> #
> # These are listed in the approximate order in which they should appear in
> # the template.
> initial-entry {
>     fields {
> 	"Submitter-Id" "Originator" "Organization" "Synopsis" "Confidential"
> 	"Severity" "Priority" "Category" "Class" "Location" "Release"
> 	"Environment" "Description" "How-To-Repeat" "Fix"
>     }
> }
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Help-gnats mailing list
> Help-gnats@gnu.org
> http://lists.gnu.org/mailman/listinfo/help-gnats

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Message: 2
Date: Mon, 14 Mar 2005 14:04:38 -0500
From: Jeremy Cowgar <jcowgar@advancedpricing.com>
Subject: Gnatsweb: Unparseable reply from gnatsd
To: help-gnats@gnu.org
Message-ID: <1110827078.3886.17.camel@localhost.localdomain>
Content-Type: text/plain

When creating a task via Gnatsweb, I recieve the following error:

----

Error

Unparseable reply from gnatsd

Thank you for your report. It will take a short while for your report to
be processed. When it is, you will receive an automated message about
it, containing the Problem Report number, and the developer who has been
assigned to investigate the problem.

----

In my apache log:

----

[Mon Mar 14 14:00:21 2005] gnatsweb.pl: gnatsweb: unparseable gnatsd
output: ; user=jcowgar, db=default; stacktrace: In: main::get_reply <=
main::client_cmd <= main::submitnewpr <= main::main
at /usr/lib/cgi-bin/gnatsweb.pl line 442, <SOCK> line 215., referer:
http://localhost/cgi-bin/gnatsweb.pl?debug=&database=default&cmd=create

----

I use the emacs interface all day long and have no problems. This is the
only information I can find about the problem. Does anyone have any
ideas? I did go through and reformat quite a bit in the dbconfig to
better suit our needs. Everything I did was remove items, I added no new
ones, just removed those we did not need. I have been up and down the
config file w/no luck in finding anything wrong.

The gnatsweb edits bugs just fine, it just cannot create them. Send-pr
and the emacs interface works great w/no problems.

Thanks!

Jeremy

------------------------------

Message: 3
Date: Mon, 14 Mar 2005 13:24:05 -0600
From: Chad Walstrom <chewie@wookimus.net>
Subject: Re: Gnatsweb: Unparseable reply from gnatsd
To: help-gnats@gnu.org
Message-ID: <20050314192405.GC21618@wookimus.net>
Content-Type: text/plain; charset="us-ascii"

On Mon, Mar 14, 2005 at 02:04:38PM -0500, Jeremy Cowgar wrote:
> I use the emacs interface all day long and have no problems. This is
> the only information I can find about the problem. Does anyone have
> any ideas? I did go through and reformat quite a bit in the dbconfig
> to better suit our needs. Everything I did was remove items, I added
> no new ones, just removed those we did not need. I have been up and
> down the config file w/no luck in finding anything wrong.

Make sure your "initial-entry" and "index" specs in dbconfig no longer
contain the fields you don't need.  Then, reindex the database with
gen-index.  I don't recall if gnatsweb requires certain fields to be
present or not, but browse through the source code just to make certain.

> The gnatsweb edits bugs just fine, it just cannot create them. Send-pr
> and the emacs interface works great w/no problems.

The emacs interface may not be making assumptions about which fields are
available whereas gnatsweb may be.

-- 
Chad Walstrom <chewie@wookimus.net>           http://www.wookimus.net/
           assert(expired(knowledge)); /* core dump */
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